Tenancy Progression Specialist — Lettings Support

Kinleigh Limited.; Greater London; Remote; GBP 25,000 - 34,000; Full time

Job summary

KFH in Wimbledon is seeking a Tenancy Progressor to join the Tenancy Progression team. You will support with timely completion of administrative and compliance tasks and liaise with branches, landlords, tenants, and contractors.

Your experience in a fast-paced office, strong telephone communication, and IT literacy with CRM systems will help deliver a seamless tenancy progression process and high service standards. KFH is an equal opportunity employer.

Qualifications

• Experience in a fast-paced office environment in a customer-focused business.
• Experience in residential lettings is preferred.
• Excellent communication skills, particularly over the phone.
• Strong attention to detail and ability to manage routine processes efficiently.
• IT literacy and ideally experience using CRM systems.
• A proactive, self-motivated attitude and a team player mindset.

Responsibilities

• Liaise with branches, landlords, tenants, and contractors to ensure all tenancy agreements and documentation, queries and records are met and maintained.
• Complete administrative and compliance responsibilities.
• Support the tenancy progression team to ensure timely completion of progression tasks.

Skills

Customer service

CRM systems

Communication

Attention to detail

Tools

CRM systems

Job description

KFH in Wimbledon is seeking a Tenancy Progressor to join the Tenancy Progression team. You will support with timely completion of administrative and compliance tasks and liaise with branches, landlords, tenants, and contractors.

Your experience in a fast-paced office, strong telephone communication, and IT literacy with CRM systems will help deliver a seamless tenancy progression process and high service standards. KFH is an equal opportunity employer.