Tenancy Progression Coordinator

Deverell Smith Recruitment Ltd; Reading; On-site; GBP 18,000 - 23,000; Full time

Job summary

Deverell Smith Recruitment Ltd is partnering with a growing housing organisation in the Build to Rent and Private Rented Sector to appoint a Tenancy Progression Administrator in Reading. The role supports the tenancy progression from application to move-in, coordinating pre-tenancy checks, Right to Rent, inventories and communications to minimise void periods and maximise occupancy.

You will work closely with the Tenancy Progression and Lettings teams, tenants and external providers to ensure

Qualifications

• Previous administration experience is essential.
• Experience in residential lettings, estate agency or property administration would be advantageous.
• Excellent customer service skills.
• Strong written and verbal communication abilities.
• Exceptional organisation and attention to detail.
• The ability to manage multiple tasks and deadlines.
• A proactive approach and ownership mindset.
• Confidence using databases, CRM systems and Microsoft Office.

Responsibilities

• Support the Tenancy Progression team in progressing applications through to move-in.
• Manage tenancy files from application through to completion, ensuring all actions are completed.
• Carry out pre-tenancy checks and ensure all necessary information is obtained.
• Conduct Right to Rent checks and calls in line with current requirements.
• Submit and process tenant applications accurately and efficiently.
• Monitor live applications and chase outstanding information.
• Liaise with third-party agents and external providers as required.
• Ensure applications progress within agreed timescales and KPIs.

Skills

Organised

Customer service

Communication

Attention to detail

Multitasking

Proactive

Problem solving

MS Office / CRM

Job description

Deverell Smith Recruitment Ltd is partnering with a growing housing organisation in the Build to Rent and Private Rented Sector to appoint a Tenancy Progression Administrator in Reading. The role supports the tenancy progression from application to move-in, coordinating pre-tenancy checks, Right to Rent, inventories and communications to minimise void periods and maximise occupancy.

You will work closely with the Tenancy Progression and Lettings teams, tenants and external providers to ensure