Tenancy Progression Coordinator (Residential)

Deverell Smith Ltd; Old Warren; On-site; GBP 24,000 - 32,000; Full time

Job summary

Deverell Smith Ltd in Reading is seeking a Tenancy Progression Administrator to join the busy Tenancy Operations team within the Build to Rent and Private Rented Sector. The role involves supporting progression from application to move-in and coordinating pre-tenancy checks, Right to Rent, inventories, and communications to minimise void periods and maximise occupancy.

You will work closely with lettings and tenancy teams, tenants and external providers, ensuring accurate records and timely

Qualifications

• Previous administration experience is essential.
• Experience in residential lettings, estate agency or property administration is advantageous.
• Excellent customer service skills and strong written and verbal communication.

Responsibilities

• Progress applications from pre-tenancy to move-in.
• Carry out pre-tenancy checks and Right to Rent checks.
• Schedule inventories, check-ins and cleaning services.
• Maintain accurate tenancy records and databases.
• Respond to tenant inquiries promptly and professionally.
• Coordinate with internal teams and external providers.
• Ensure timely completion of actions to meet KPIs.

Skills

Administration

Customer service

Organisational skills

Communication

Microsoft Office

CRM systems

Multi-tasking

Tools

CRM systems

Microsoft Office

Job description

Deverell Smith Ltd in Reading is seeking a Tenancy Progression Administrator to join the busy Tenancy Operations team within the Build to Rent and Private Rented Sector. The role involves supporting progression from application to move-in and coordinating pre-tenancy checks, Right to Rent, inventories, and communications to minimise void periods and maximise occupancy.

You will work closely with lettings and tenancy teams, tenants and external providers, ensuring accurate records and timely