Tenancy Management & Estate Officer

Vivid Resourcing Ltd; Beckingthorpe; Hybrid; GBP 33,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

3-month contract

Competitive day rate

Local Authority experience

Job summary

Local Authority is seeking an experienced Housing, Tenancy or Estate Management professional for a 3-month contract in Leicestershire. You will manage a patch of approximately 800 council-owned properties, handling tenancy and estate duties while building strong relationships with residents and stakeholders.

The role is hybrid, with 3 days on patch and 2 days working from home. A strong focus on rent arrears, ASB cases, inspections, and contractor coordination is required.

Qualifications

• Experience in Housing/estate management roles.
• Ability to manage a tenancy caseload independently.
• Knowledge of tenancy management and estate practices.
• Strong communication and resident engagement skills.

Responsibilities

• Managing low-level rent arrears and supporting tenancy sustainment
• Investigating and resolving low-level anti-social behaviour (ASB) cases
• Carrying out tenancy audits, tenancy visits and estate inspections
• Undertaking garden inspections and estate management duties
• Coordinating repairs and monitoring contractor performance
• Conducting fire safety checks and ensuring compliance requirements are met
• Working closely with residents to resolve tenancy-related issues
• Maintaining accurate records and case management systems

Skills

Housing Officer

Estate Officer

Tenancy Management

Patch Management

ASB handling

Resident engagement

Job description

Are you an experienced Housing, Tenancy or Estate Management professional looking for your next contract opportunity?

We are currently supporting a Local Authority in Leicestershire that is seeking a Tenancy Management & Estate Officer to join their Housing team on an initial 3-month contract, with a strong likelihood of extension.

This is an excellent opportunity for someone who enjoys working directly with residents, managing their own patch, and delivering a high-quality tenancy management service.

The Role

Working across a patch of approximately 800 council-owned properties, you will be responsible for managing a range of tenancy and estate management duties while maintaining strong relationships with residents and local stakeholders.

This is a hybrid position, with 3 days spent on patch and 2 days working from home.

Key Responsibilities

• Managing low-level rent arrears and supporting tenancy sustainment
• Investigating and resolving low-level anti-social behaviour (ASB) cases
• Carrying out tenancy audits, tenancy visits and estate inspections
• Undertaking garden inspections and estate management duties
• Coordinating repairs and monitoring contractor performance
• Conducting fire safety checks and ensuring compliance requirements are met
• Working closely with residents to resolve tenancy-related issues
• Maintaining accurate records and case management systems

About You

• Previous experience within a Housing Officer, Assistant Housing Officer, Estate Officer, Tenancy Officer or similar role
• Experience managing a housing or tenancy caseload independently
• Knowledge of tenancy management and estate management practices
• Experience dealing with low-level rent arrears and ASB cases
• Strong communication and resident engagement skills
• The ability to effectively manage a patch and prioritise workload

What's on Offer?

• Initial 3-month contract
• Strong possibility of extension
• Hybrid working arrangement
• Competitive day rate, negotiable depending on experience
• Opportunity to gain valuable Local Authority experience