Tenancy & Housing Support Specialist

Abri; South Cheriton; On-site; GBP 17,000 - 22,000; Part time

Job summary

Abri in Yeovil is recruiting a Housing Support Partner on a permanent basis for 22.5 hours per week. You will ensure customers’ wellbeing remains at the heart of our service, supporting them through their tenancy and keeping homes safe and well managed.

You’ll manage a caseload, engage customers, resolve issues, and use your people skills to ensure voices are heard. The role is fast-paced but highly rewarding for the right candidate.

Qualifications

• Ability to manage a caseload of housing-related support needs.
• Strong communication skills and empathy in dealing with customers.

Responsibilities

• Support customers with housing-related needs and tenancy wellbeing.
• Engage with customers to ensure their voices are heard and issues are resolved.
• Maintain safe, well-managed homes through proactive support and follow-up.

Skills

Caseload management

Customer-focused

Strong communication

Job description

Abri in Yeovil is recruiting a Housing Support Partner on a permanent basis for 22.5 hours per week. You will ensure customers’ wellbeing remains at the heart of our service, supporting them through their tenancy and keeping homes safe and well managed.

You’ll manage a caseload, engage customers, resolve issues, and use your people skills to ensure voices are heard. The role is fast-paced but highly rewarding for the right candidate.