Housing Support Partner - Part Time

Abri; South Cheriton; On-site; GBP 17,000 - 22,000; Part time

Job summary

Abri in Yeovil is recruiting a Housing Support Partner on a permanent basis for 22.5 hours per week. You will ensure customers’ wellbeing remains at the heart of our service, supporting them through their tenancy and keeping homes safe and well managed.

You’ll manage a caseload, engage customers, resolve issues, and use your people skills to ensure voices are heard. The role is fast-paced but highly rewarding for the right candidate.

Qualifications

• Ability to manage a caseload of housing-related support needs.
• Strong communication skills and empathy in dealing with customers.

Responsibilities

• Support customers with housing-related needs and tenancy wellbeing.
• Engage with customers to ensure their voices are heard and issues are resolved.
• Maintain safe, well-managed homes through proactive support and follow-up.

Skills

Caseload management

Customer-focused

Strong communication

Job description

We're passionate about what we do and determined our customers continue to receive a service that is second to none throughout their tenancies.

We are delighted to be recruiting for a Housing Support Partner to join us on a permanent basis for 22.5 hours per week.

Based out of our Yeovil office, you'll ensure our customers’ wellbeing remains at the heart of everything we do. It’s our priority that they are supported throughout their tenancy and their homes remain safe and managed to the highest standard.

No two days will be the same in this role so enthusiasm, a can-do attitude, and a genuine passion for always going the extra mile will be essential as you’ll take ownership of supporting a caseload of customers with housing related support needs engaging with and involving our customers wherever possible, so they know their voices are being heard.

You’ll have the confidence and assertiveness to engage with customers, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to their tenancy. This is a fast paced role within a supportive, close working team and promises to be hugely rewarding for the right candidate.

Interview will take place on 10 November 2026 at Yeovil office.

This is a fantastic opportunity to join a team as committed as you are to making a huge difference in the lives of our customers.

To learn more about the ins and outs of the job, be sure to take a look at the job description below.