Temporary Scheme Manager — Resident Services, Flexible Hours

Niyaa People Ltd; Dursley; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Temporary contract

Training provided

Flexible hours

Job summary

Niyaa People Ltd is recruiting on behalf of a well-established housing organisation for a Temporary Scheme Manager to support a residential scheme in Dursley, Gloucestershire. The role focuses on resident service, admin tasks, and ensuring smooth operation on site.

The candidate should bring customer-facing experience, good IT skills, and the ability to work independently. A Basic DBS check is required; driving licence is not necessary.

Qualifications

• Experience in a customer-facing or housing-related role.
• Confident communicating with residents face-to-face and by telephone.
• Computer literate with databases and IT systems.
• Ideally experienced using Microsoft Excel.
• Organised, reliable and able to work independently.
• Able to deal with queries and resolve issues professionally.
• Basic DBS check required.
• Role is based at a single site; driving licence not required.

Responsibilities

• Carry out regular compliance and safety checks.
• Respond to resident enquiries and provide excellent service.
• Report and follow up repairs.
• Support sales activity and arrange related appointments.
• Liaise with solicitors and external parties as needed.
• Maintain accurate records and update databases.
• Support the wider housing administration team.
• Ensure the scheme remains well managed and compliant.

Skills

Customer service

Housing administration

Database management

Excel

Independent work

Resident communication

Tools

Database systems

Job description

Niyaa People Ltd is recruiting on behalf of a well-established housing organisation for a Temporary Scheme Manager to support a residential scheme in Dursley, Gloucestershire. The role focuses on resident service, admin tasks, and ensuring smooth operation on site.

The candidate should bring customer-facing experience, good IT skills, and the ability to work independently. A Basic DBS check is required; driving licence is not necessary.