Temporary Retail Supervisor - Flexible Hours & Perks

Lush Cosmetics; Bretton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa-

Profit-based bonus

Complimentary spa treatment

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months’ full pay for parental leave

Financial childcare support on return

Flexible working

Job summary

Lush Cosmetics in the UK is recruiting a Temporary Supervisor at our Broughton store. You will lead a small team, coach colleagues, maintain store standards, and ensure exceptional customer service during the busy seasonal period.

This 24-hour contract across three 8-hour shifts offers a supportive environment, Living Wage alignment, and opportunities to develop leadership skills while representing a values-driven brand.

Qualifications

• Customer Service focus with emphasis on delivering a 5-star experience.
• Strong leadership and ability to coach and develop team members.
• Collaborative and positive team player with effective communication.

Responsibilities

• Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement, helping them improve their product knowledge and sales skills.
• Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.
• Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.
• Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.
• Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.
• Provide training, feedback, and development for team members to improve their skills, foster a collaborative environment, and support the recruitment and onboarding of new staff.
• Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales throughout all opening hours.
• Ensure health and safety standards are followed by maintaining a safe work environment, addressing any issues promptly, and supporting overall store compliance.
• Seek opportunities for personal development through training sessions, coaching from management, and connecting with other leaders, aiming to continuously enhance skills and contribute ideas to improve the shop floor experience.

Skills

Customer Service

Management Skills

Teamwork

Communication

Job description

Lush Cosmetics in the UK is recruiting a Temporary Supervisor at our Broughton store. You will lead a small team, coach colleagues, maintain store standards, and ensure exceptional customer service during the busy seasonal period.

This 24-hour contract across three 8-hour shifts offers a supportive environment, Living Wage alignment, and opportunities to develop leadership skills while representing a values-driven brand.