Temporary Hybrid Customer Orders Specialist (6-Month)

Confidential; Hemel Hempstead; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid work

Weekly pay

Holiday pay

Job summary

Confidential in Hemel Hempstead is recruiting a temporary Customer Orders Administrator for a 6-month project. Hybrid work pattern, 36.25 hours/week, 8am-4pm, 15 per hour, paid weekly with holiday pay. You will support customers and partners, manage orders, follow deliveries and assist with invoicing.

Experience with SAP is helpful but not essential; CRM/ERP systems experience is advantageous. Interviews in the coming weeks with start planned for late October or November.

Qualifications

• Strong customer service focus with a high level of service.
• Experience with SAP is advantageous but not essential.
• Experience using CRM/ERP or similar systems would be beneficial.
• Ability to manage multiple systems, tasks and priorities.
• Excellent written and verbal communication.
• Collaborative approach across departments.
• Organised, proactive and able to own customer queries.
• Willing to work from Hemel Hempstead offices during training.

Responsibilities

• Handling customer calls, inquiries and requests and resolving within timescales.
• Register spare parts and consumables orders in the systems.
• Follow up on orders, delivery times and invoicing, updating customers.
• Provide customers with information on products, pricing, availability, and delivery times.
• Keep customer and product data accurate across systems.
• Collaborate with internal teams to ensure accurate information.

Skills

Customer service

Communication

Multitasking

Collaborative

Problem solving

Learning mindset

Tools

SAP

CRM

ERP systems

Job description

Confidential in Hemel Hempstead is recruiting a temporary Customer Orders Administrator for a 6-month project. Hybrid work pattern, 36.25 hours/week, 8am-4pm, 15 per hour, paid weekly with holiday pay. You will support customers and partners, manage orders, follow deliveries and assist with invoicing.

Experience with SAP is helpful but not essential; CRM/ERP systems experience is advantageous. Interviews in the coming weeks with start planned for late October or November.