Temporary Housing Support Officer – Immediate Start

Niyaa People Ltd; West Midlands; On-site; GBP 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Company car provided

Job summary

Niyaa People Ltd. is recruiting for an experienced Housing Support Officer to provide urgent temporary cover for an initial 4-week period at a specialist service in Coventry.

The role supports individuals experiencing homelessness and complex needs, helping residents overcome barriers and move towards greater independence. You will manage caseloads, build relationships and work with partner agencies in a supported housing setting.

Qualifications

• Experience working with people experiencing homelessness or multiple disadvantage.
• Experience in supported housing or accommodation-based services.
• Strong safeguarding knowledge and risk management.
• Experience using trauma-informed and strength-based approaches.
• Excellent communication, organisation and record-keeping.
• Ability to work with residents and external professionals.
• A full UK driving licence.

Responsibilities

• Manage a caseload and provide one-to-one and group support.
• Build trusting relationships using strength-based approaches.
• Develop and review outcome-focused support plans and risk assessments.
• Support residents with complex needs including mental health, substance misuse and offending histories.
• Promote independent living, tenancy sustainment and move-on opportunities.
• Assist with rent, benefits, budgeting and tenancy management.
• Maintain accurate case records and safeguarding compliance.
• Collaborate with Local Authorities, Police, Probation and health services.

Skills

Homelessness experience

Supported housing

Safeguarding knowledge

Trauma-informed approaches

Strong communication

Organisation & record-keeping

Driving licence

Job description

Niyaa People Ltd. is recruiting for an experienced Housing Support Officer to provide urgent temporary cover for an initial 4-week period at a specialist service in Coventry.

The role supports individuals experiencing homelessness and complex needs, helping residents overcome barriers and move towards greater independence. You will manage caseloads, build relationships and work with partner agencies in a supported housing setting.