Temporary Housing Officer: Support Residents & Resolve Issues

Karter Thomas Limited; Leeds; On-site; GBP 34,000 - 37,000; Full time

Job summary

Karter Thomas Limited is recruiting a Temporary Housing Officer in Leeds for a 3-month assignment. You will manage a portfolio of residential tenancies and resolve day-to-day housing matters, working to maintain strong resident relationships and high-quality housing management.

Your role includes handling tenancy breaches and anti-social behaviour, conducting tenancy visits, and collaborating with internal teams and external agencies to resolve complex cases.

Qualifications

• Experience in housing, tenancy management.
• Knowledge of tenancy legislation.
• Strong communication and organisational skills.

Responsibilities

• Manage a caseload of residential tenancies and day-to-day housing matters.
• Build professional relationships with residents and provide advice.
• Handle tenancy breaches and anti-social behaviour.
• Carry out tenancy visits, inspections and investigations.
• Collaborate with internal teams and external agencies to resolve complex cases.
• Maintain accurate records in line with policies and procedures.
• Support residents to sustain tenancies and access services.
• Provide a professional, customer-focused service at all times.

Skills

Housing Officer

Tenancy management

Anti-social behaviour handling

Resident engagement

Record keeping

Job description

Karter Thomas Limited is recruiting a Temporary Housing Officer in Leeds for a 3-month assignment. You will manage a portfolio of residential tenancies and resolve day-to-day housing matters, working to maintain strong resident relationships and high-quality housing management.

Your role includes handling tenancy breaches and anti-social behaviour, conducting tenancy visits, and collaborating with internal teams and external agencies to resolve complex cases.