Temporary Customer Support Administrator

Allstaff; Paisley; On-site; GBP 18,000 - 19,000; Full time

Job summary

Allstaff Office Division is seeking a Temporary Customer Support Administrator to work in Hillington, Glasgow. The role is temporary with potential to go permanent, with a flexible pattern depending on whether a full-time or part-time arrangement is chosen.

The position offers hourly pay of £13.50 and may involve options for full-time or two part-time workers. Responsibilities include handling customer queries, updating orders, and general administration using an ecommerce platform.

Qualifications

• Confident using systems and technology to handle customer queries.
• Organised with ability to manage a busy workload.
• Experience dealing with customer queries and orders is preferred.

Responsibilities

• Using an ecommerce platform.
• Dealing with customer emails and general enquiries.
• Updating and tracking customer orders.
• Supporting customer accounts and account management activity.
• General administration and system updates.

Skills

Customer service

Organisational skills

Systems proficiency

Order management

Tools

Ecommerce platform

Job description

Temporary Customer Support Administrator

Allstaff Office Division are delighted to bring to the market the role of temporary Customer Support Administrator based Hillington, Glasgow. Temporary initially until Christmas, with the potential to become permanent

£13.50 per hour

Our client is currently exploring two options for this role - either one full-time person or two part-time people, so there is good flexibility around the working pattern.

Possible hours could include:

Full time - 8am or 9am until 4pm, with a 30-minute unpaid break

Condensed option - around 10am-3pm

Part time - 9am-1pm or 12pm-4pm across five days

This role would suit someone who is confident using systems, organised and comfortable managing customer queries and orders.

Duties will include:

Using an ecommerce platform

Dealing with customer emails and general enquiries

Updating and tracking customer orders

Supporting customer accounts and account management activity

General administration and system updates

We’re looking for someone who is comfortable with systems, organised, customer-focused and able to manage a busy workload.

Salary: From £13.00 per hour depending on experience.

Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client.