Administrator

Confidential; Glenrothes; On-site; GBP 17,000 - 22,000; Full time

Job summary

Office Angels in Glenrothes is seeking an experienced Administrator for a 3-week temporary role, supporting customer orders, deliveries and enquiries in a fast-paced environment.

Role is 9:00–17:00, Monday to Friday, with potential extension if workload remains high. Immediate start preferred; you will contribute to a friendly team and gain hands-on experience from day one.

Qualifications

• Experience in administration and customer service.
• Excellent communication skills, written and verbal.
• Strong organisational abilities and data accuracy.

Responsibilities

• Arrange and coordinate equipment deliveries and collections.
• Chase delivery start times and ETAs; update customers.
• Provide status updates on orders and deliveries.
• Handle incoming calls and customer enquiries.
• Respond to emails timely and professionally.
• Prepare and issue customer quotations.
• Update rental and order details in the system.
• Liaise with customers, drivers and internal teams for smooth delivery.
• Provide general admin support to the team.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Data handling

Independent work

MS Office

Tools

MS Office

Job description

Location: Glenrothes

Hours: Monday to Friday, 9:00am - 5:00pm

Duration: 3-week temporary assignment (12th - 29th October)

Pay Rate: 14.00 per hour

This is a great opportunity for an experienced Administrator to join a friendly team, supporting customer orders, deliveries, and enquiries in a varied and fast-paced role. This role is initially a 3-week assignment providing holiday cover. However, due to increased workloads, there could be potential for the position to be extended for the right candidate. It's a great opportunity to join a friendly team, showcase your skills, and make a real impact from day one.

Key Responsibilities

• Arrange and coordinate equipment deliveries and collections.
• Chase delivery start times and ETAs, ensuring customers are kept fully informed.
• Provide customers with updates on orders and deliveries.
• Handle incoming telephone calls and respond to customer enquiries.
• Manage and respond to emails in a timely and professional manner.
• Prepare and issue customer quotations.
• Update customer orders and rental information on the rental management system.
• Liaise with customers, drivers, and internal departments to ensure smooth coordination of equipment deliveries.
• Provide general administrative support to the wider team as required.

Candidate Profile

• Previous administration and customer service experience.
• Excellent communication skills, both verbal and written.
• Strong organisational skills with the ability to manage multiple tasks.
• Confident using computer systems and handling data accurately.
• Proactive and able to work independently in a busy office environment.
• Strong attention to detail and a positive, customer-focused approach.

Overview

This is an excellent short-term opportunity to gain experience within a busy office environment, supporting a close-knit team and making an immediate impact from day one. Suitable for candidates who are available immediately and looking for a hands-on administrative role with plenty of customer interaction.

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

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