Temporary Customer Service Advisor

Michael Page (UK); Uxbridge; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading company in the financial services sector is seeking a temporary Customer Service Representative in Uxbridge. This role provides a supportive working environment with opportunities for skill development and industry experience. The successful candidate will engage with customers, resolve queries, and contribute to enhancing service processes. It's an excellent chance to boost your career in the financial sector.

Benefits

Flexible temporary contract

Comprehensive training and resources

Supportive working environment

Qualifications

• Previous experience in a customer-facing role, preferably in financial services.
• Ability to work in a fast-paced environment.
• Proactive approach to challenges.

Responsibilities

• Respond promptly to customer queries via phone and email.
• Maintain accurate records of client interactions.
• Handle customer complaints and escalate issues when necessary.

Skills

Communication

Problem-Solving

Attention to Detail

Organisational Skills

Customer-Focused Attitude

Tools

Microsoft Office

CRM Systems

Job description

• Immediate Start
• Temporary assignment till end of September

About Our Client

The organisation is a medium-sized company within the financial services sector, recognised for its commitment to professionalism and delivering high-quality services. It offers a structured and focused working environment.

Job Description

• Respond promptly and professionally to customer queries via phone and email.
• Maintain accurate records of client interactions and transactions.
• Provide detailed information about the company's products and services.
• Collaborate with team members to resolve customer issues effectively.
• Handle customer complaints with care and escalate issues when necessary.
• Ensure compliance with company policies and industry regulations.
• Support the team with administrative tasks as required.
• Contribute to improving customer service processes and practices.

The Successful Applicant

A successful temporary customer service representative should have:

• Previous experience in a customer-facing role, preferably within financial services or a related industry.
• Strong communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and excellent organisational skills.
• Proficiency in Microsoft Office and CRM systems.
• A customer-focused attitude and a proactive approach to challenges.

What's on Offer

• Flexible temporary contract based in Uxbridge.
• Opportunity to gain experience within the financial services sector.
• Supportive and structured working environment.
• Comprehensive training and resources to excel in the role.

This is an excellent opportunity for a customer service professional to develop their career within the financial services industry. Apply now to make a meaningful impact in this temporary role.