Temporary Customer Service Advisor

Michael Page; Uxbridge; On-site; GBP 22,000 - 27,000; Part time

Job summary

A medium-sized company in the financial services sector is seeking a Temporary Customer Service Advisor based in Uxbridge. The role involves providing exceptional support to clients by responding to queries, ensuring client satisfaction, and maintaining compliance with company policies. This is a great opportunity to gain experience in a structured and supportive environment within the financial industry.

Benefits

Flexible temporary contract

Comprehensive training

Supportive working environment

Qualifications

• Previous experience in a customer-facing role, preferably in financial services.
• Strong communication and problem-solving skills required.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Respond promptly and professionally to customer queries via phone and email.
• Maintain accurate records of client interactions and transactions.
• Handle customer complaints with care and escalate issues when necessary.

Skills

Communication

Problem-solving

Attention to Detail

Organizational Skills

Tools

Microsoft Office

CRM systems

Job description

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This range is provided by Michael Page. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

This temporary customer service role involves providing exceptional support to clients within the financial services industry. Based in Uxbridge, you'll play a vital role in ensuring smooth communication and client satisfaction.

The organisation is a medium-sized company within the financial services sector, recognised for its commitment to professionalism and delivering high-quality services. It offers a structured and focused working environment.

Description

• Respond promptly and professionally to customer queries via phone and email.
• Maintain accurate records of client interactions and transactions.
• Provide detailed information about the company's products and services.
• Collaborate with team members to resolve customer issues effectively.
• Handle customer complaints with care and escalate issues when necessary.
• Ensure compliance with company policies and industry regulations.
• Support the team with administrative tasks as required.
• Contribute to improving customer service processes and practices.

Profile

A successful temporary customer service representative should have:

• Previous experience in a customer-facing role, preferably within financial services or a related industry.
• Strong communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and excellent organisational skills.
• Proficiency in Microsoft Office and CRM systems.
• A customer-focused attitude and a proactive approach to challenges.

Job Offer

• Flexible temporary contract based in Uxbridge.
• Opportunity to gain experience within the financial services sector.
• Supportive and structured working environment.
• Comprehensive training and resources to excel in the role.

This is an excellent opportunity for a customer service professional to develop their career within the financial services industry. Apply now to make a meaningful impact in this temporary role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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