Temporary Customer service advisor

TN United Kingdom; Richmond; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a well-established financial services company as a Temporary Customer Service Advisor in Richmond. This role offers an immediate start and requires handling customer inquiries, updating records, and processing orders. Ideal for individuals with a strong customer service background, you'll be part of a dynamic team focused on delivering exceptional service. If you're ready to make a difference and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• Experience in customer service is essential.
• Ability to manage high call volumes effectively.

Responsibilities

• Respond to customer complaints and provide solutions.
• Update customer information in the database and process orders.

Skills

Customer Service Experience

Communication Skills

Problem-Solving

Job description

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Temporary Customer Service Advisor, Richmond

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Client:

Page Personnel

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

7b666b10392a

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• Immediate start
• Working in a well-established company

About Our Client

A financial services company based in Richmond.

Job Responsibilities:

• Responding to customer complaints
• Escalating problems to the technical team or other members of the product team
• Updating customer information in the company database
• Providing information about new and existing products and services
• Tracking and processing new orders and refunds
• Making sales and processing payments, when necessary
• Performing administrative tasks as assigned by the Supervisor

The Successful Applicant

• Experience with customer service
• Ability to handle a high volume of inbound calls