Customer Service Administrator | Immediate Start

Office Angels; Ramsgate; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Up to 28 days annual leave

Dedicated consultant to support your J

First opportunity to see permanent pos

Eyecare vouchers

Temp of the Month awards

Timesheets on mobile

Perks at work

Discount schemes

Well-being platforms

Job summary

Office Angels is recruiting a Customer Service Administrator to join their Ramsgate office. The role supports a busy team, handling enquiries, data entry and appointment coordination in a patient-facing environment.

Based in Ramsgate with on-site facilities, this temporary position offers UK temporary pay rates, weekly pay, and opportunities to progress to permanent roles.

Qualifications

• Experience in a customer-focused administration role.
• Ability to work in a KPI-driven environment.
• Desirable Medical/Patient-facing background.
• Ability to learn new systems quickly.

Responsibilities

• Handle client enquiries by email and phone.
• Support clients professionally and warmly.
• Meet and greet patients with a welcoming service.
• Upload referrals on the patient management system.
• Coordinate appointments with clients and clinicians.
• Prepare reports and correspondence to a high standard.
• Organise incoming/outgoing mail.
• Maintain accurate records and data in Excel.
• Handle administrative requests from colleagues and managers.

Skills

Customer service

Administration

Data entry

Learning systems

Tools

Excel

Job description

JOB TITLE: Customer Service Administrator

LOCATION: Ramsgate, Kent

SALARY: £13.50ph

TERM: 3 months +

HOURS: 9am to 5pm, Monday to Friday

Are you available immediately and looking for temporary work? Office Angels are proud to be supporting this expanding business in recruiting additional administration cover to help through a busy time/increased work load. Their modern offices are based in Ramsgate, with free parking and ample facilities on site.

The key duties and requirements are:

• Taking enquiries from clients over email and the phone
• Supporting clients in a friendly and professional manner
• Meet and greet patients, ensuring they receive a first class welcoming service
• Uploading referrals on the patient management system
• Liaising with clients and clinicians to arrange appointments
• Collating reports and correspondence to a high standard, ensuring deadlines are met
• Coordinating incoming and outgoing mail
• Completing detailed and accurate records
• Accurately inputting data onto Excel
• Dealing with administrative requests and queries from colleagues and managers

We'd love to speak to candidates who:

• Have experience in a customer focused administration role
• Can work in a busy KPI driven environment
• Ideally come from a Medical/Patient facing background
• Are quick to learn new systems*AMAZING*

Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Dedicated consultant to support your job search
• First opportunity to see permanent positions
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website