Temporary Accommodation Assistant

Civic Recruitment Limited; Bridgwater; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Civic Recruitment and Limited is recruiting for a Temporary Accommodation Assistant in Bridgwater. The post supports the Housing Directorate with allocation and management of temporary accommodation under a 6-month contract.

role involves maintaining records, processing Housing Benefit requirements, and advising service users facing housing challenges. 37 hours per week, mix of office and remote work, with DBS clearance required.

Qualificações

• Experience in housing, homelessness, temporary accommodation, local authority or customer services.
• Administrative support and maintaining accurate records or databases.
• Evidence of ongoing professional development in housing, administration, or customer services.

Responsabilidades

• Coordinate allocation and booking of temporary accommodation with the Temporary Accommodation Officer.
• Maintain accurate records of placements, moves and vacancies.
• Monitor occupancy levels and ensure efficient use of accommodation across the county.
• Liaise with accommodation providers to secure suitable placements and availability.

Conhecimentos

Housing experience

Administrative support

Customer service

Record keeping

Formação académica

GCSE English & Maths

Continued professional development

Descrição da oferta de emprego

Bridgwater, United Kingdom | Posted on 17/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

6 months contract Role with a local authority

Summary

• The Temporary Accommodation Assistant is a crucial member of the Housing Directorate, tasked with supporting the efficient management and utilisation of temporary accommodation services. This role involves coordinating accommodation allocations, administering Housing Benefit requirements, maintaining accurate records, and providing guidance and support to service users facing housing challenges. This is a 6-month contract role with a local authority, offering a unique opportunity to make a significant impact in the community.

Responsibilities

• Coordinate the allocation and booking of temporary accommodation for service users in collaboration with the Temporary Accommodation Officer.
• Maintain accurate and up-to-date records of all temporary accommodation placements, moves, and vacancies.
• Monitor occupancy levels to ensure effective use of temporary accommodation across the county.
• Ensure service users are regularly residing in the provided accommodation and address any occupancy concerns.
• Liaise with accommodation providers to secure suitable placements and ensure the availability of accommodation.

Requirements:

• Experience working in a housing, homelessness, temporary accommodation, local authority, or customer service environment.
• Experience providing administrative support and maintaining accurate records and databases.

Essential Qualifications

• Educated to GCSE level (or equivalent), including English and Mathematics.
• Evidence of continuous professional development relevant to housing, administration, or customer services.

Additional Information

• Working hours: 37 hours per week.
• Location: King Square, Bridgwater, Somerset, TA6 3AR, United Kingdom.
• Work pattern: 2 days in the office, 3 days remote.
• Basic DBS clearance required.
• Bi-weekly work schedule.
• The role closes on 16th Aug 2026,