Gateway Assessment Worker

Civic Recruitment Limited; Newport; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Civic Recruitment Limited is seeking a Gateway Assessment Worker in Newport to evaluate housing support needs for individuals and families at risk of homelessness. The role focuses on delivering short-term housing support and facilitating access to essential services.

You will work within the Housing Advice and Prevention Team, collecting information from partners and creating tailored support plans. The position offers hybrid work with 2 days remote and 3 days in the office.

Qualifications

• Proven experience with vulnerable individuals in housing, social care, or community settings.
• Skilled in assessments, support plans, and case management.
• Experience working with multi-agency partners and external orgs.
• Accurate record-keeping and case documentation.
• Experience advising or supporting individuals with complex needs.

Responsibilities

• Assess housing support needs and risks for clients.
• Collect information from statutory bodies, voluntary groups, providers, and other stakeholders.
• Create and implement individualized support plans.
• Provide short-term housing-related support and early intervention.
• Maintain records and documents per GDPR and council protocols.
• Act as a contact point for housing support inquiries.
• Assist homeless or at-risk individuals and those in financial hardship.
• Help users access housing-related services.

Skills

Vulnerable individuals experience

Assessment & case management

Multi-agency collaboration

Record keeping

GDPR compliance

Education

GCSE English & Maths

Housing/Social Care qualification

Job description

Newport, United Kingdom | Posted on 20/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

6-7 months contract with a local authority

Summary

• The Gateway Assessment Worker plays a crucial role in evaluating housing support needs and risks for individuals and families who are homeless, at risk of becoming homeless, or facing financial challenges. This position involves delivering short‑term housing support, facilitating access to necessary services, and supporting the Council's efforts to prevent homelessness.

Responsibilities

• Conduct thorough assessments of housing support needs and risks for clients.
• Collect pertinent information from statutory bodies, voluntary groups, support providers, and other stakeholders.
• Create and execute individualized support plans based on specific needs.
• Offer short‑term housing‑related support and early intervention services.
• Keep detailed records, case notes, and assessment documents in line with GDPR, confidentiality standards, and Council protocols.
• Serve as a contact point within the Housing Advice and Prevention Team for inquiries related to housing support.
• Assist individuals and families who are homeless, at risk of homelessness, or experiencing financial difficulties.
• Help service users access suitable housing‑related services and support.

Requirements:

• Essential Experience Required
  • Proven experience working with vulnerable individuals and families in housing, support, social care, or community environments.
  • Skilled in conducting assessments, creating support plans, and managing cases.
  • Experience collaborating with multi‑agency partners and external organizations.
  • Proficient in maintaining accurate records and case documentation.
  • Experience providing advice, guidance, or support to individuals with complex needs.
• Essential Qualifications Required
  • GCSE level education (or equivalent), including English and Mathematics.
  • Relevant qualification in Housing, Social Care, Community Development, Health and Social Care, or a related field, or equivalent relevant experience.

Additional Information

• Contract Duration: 6-7 months with a local authority
• Working Hours: 37 hours per week
• Location: John Frost Sq, Newport, Newport, NP20 1PA, United Kingdom
• Work Pattern: 2 days remote, 3 days in the office
• DBS Requirement: Standard DBS required
• Application Deadline: The role closes on 28th August 2026,