Temporary Accommodation and Move on Officer

Derby City Council; East Midlands; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Derby Homes in Derby is seeking a Temporary Accommodation and Move on Officer to support the Housing Options team. The role involves managing emergency temporary accommodation on behalf of the City Council, ensuring safe, compliant arrangements and positive outcomes for tenants.

You will collaborate with Housing Options colleagues, partner agencies and customers, delivering high-quality customer service and effective case management across home/office visits and on-site interactions.

Responsibilities

• Manage emergency temporary accommodation on behalf of the City Council.
• Work with Derby Homes Housing Options team, partner agencies, tenants and customers.
• Deliver excellent customer service and effective case management.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Temporary Accommodation and Move on Officer Job reference 000012495 Date posted 23/09/2026 Application closing date 11/10/2026 Working Pattern Full time Salary Scale 5/6 - £29,542 to £34,811 Contractual hours 37 Basis Full time Job category/type Housing Attachments Blank Job description

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: Home/Office and visiting properties/customers

Do you enjoy workingin a fast paced, demanding, challenging but rewarding setting? You will be part of a team within Housing Options that manages emergency temporary accommodation on behalf of the City Council.

You will work directly with colleagues in Derby Homes Housing Options team. You will work with partner agencies, tenants and any customer accommodated in Emergency bed and breakfast / self-contained / temporary accommodation on their behalf.

We are looking for a positive and enthusiastic person who can work independently and part of a wider team, also a person who is committed to delivering excellent customer service.

If you would like to know more about the organisation, please look on www.derbyhomes.org or contact Zoe Drummond on 01332 888428 to specifically talk about the role.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Job description

Person specification

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proudto have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail] . https://www.derby.gov.uk/signing-service/

The closing date for this vacancy is 11 th October 2026 at midnight. Any application forms received after the closing date will not be accepted.

If you have been selected for interview you will hear from us prior to the interview date.