Emergency Housing & Move-On Officer

Derby City Council; East Midlands; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Derby Homes in Derby is seeking a Temporary Accommodation and Move on Officer to support the Housing Options team. The role involves managing emergency temporary accommodation on behalf of the City Council, ensuring safe, compliant arrangements and positive outcomes for tenants.

You will collaborate with Housing Options colleagues, partner agencies and customers, delivering high-quality customer service and effective case management across home/office visits and on-site interactions.

Responsibilities

• Manage emergency temporary accommodation on behalf of the City Council.
• Work with Derby Homes Housing Options team, partner agencies, tenants and customers.
• Deliver excellent customer service and effective case management.

Job description

Derby Homes in Derby is seeking a Temporary Accommodation and Move on Officer to support the Housing Options team. The role involves managing emergency temporary accommodation on behalf of the City Council, ensuring safe, compliant arrangements and positive outcomes for tenants.

You will collaborate with Housing Options colleagues, partner agencies and customers, delivering high-quality customer service and effective case management across home/office visits and on-site interactions.