Senior Temporary Accommodation Housing Officer

London Borough of Camden

Camden Town

Hybrid

GBP 40,121 - 49,036

Full time

14 days+

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Benefits offered by this job

27 days annual leave

Flexible working opportunities

Interest free loans

Access to staff networks

Career development

Wellbeing support

Job summary

A local government authority in Camden Town is seeking a Senior Temporary Accommodation Housing Officer to manage temporary housing services for vulnerable households. The role requires an understanding of welfare benefits, experience in property management, and a commitment to housing equality. The position offers a hybrid work model, competitive salary, and various employee benefits including 27 to 31 days of annual leave, flexible working, and career development opportunities.

Qualifications

Demonstrable experience in property management.
Good understanding of the Housing Act 1996 Part VII.
Passion for housing equality.

Responsibilities

Deliver operational services for temporary housing.
Ensure accommodation safety and cleanliness.
Manage the quality of life for households in temporary accommodation.

Skills

Excellent working knowledge of welfare benefits

Ability to train colleagues

Management of a busy housing team

Education

Educated to A Level or equivalent

Job description

Senior Temporary Accommodation Housing Officer

United Kingdom

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Job Description

Salary: £44,579
Location: 5 Pancras Square, London N1C 4AG/Hybrid
Hours per week: 36
Contract Type: 12 Month Fixed Term/Secondment Contract/Full Time
Closing Date: Sunday 30th March 2025 at 23:59
Interview: TBC

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing / How You’ll Be Involved

We have a fantastic opportunity for a diligent and highly organised Senior Temporary Housing Officer to join our Temporary Accommodation team. The council has a statutory responsibility to provide temporary housing to vulnerable households threatened with or have become homeless. You will deliver a high standard of day to day operational services and ensure the accommodation remains clean, safe and health and safety compliant to our residents.

The post holder will be responsible for the delivery of a coordinated, efficientand effective temporary accommodation service, with the aim to continually improve the quality of life and levels of satisfaction for all households living in temporary accommodation.

This is an exciting time to join the team in this varied role we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough.

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

To be consider for this exciting opportunity it is essential the successful candidate is educated to A Level, NVQ Level or equivalent. You will have previous demonstrable experience managing a busy housing team or in a property management environment.

You will, have an excellent working knowledge of welfare benefits and the ability to train colleagues to assist clients apply for the appropriate benefits to maximise tenancy sustainment. The post holder will also have a good understanding of the Housing Act 1996 Part VII in relation to the provision and management of temporary accommodation.

If you are passionate about housing equality we’d love to hear from you.

Find out more at our Recruitment Open Day
If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden.

Book your place at the recruitment open day here.

We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here.

What We Offer

At Camden, you’ll receive a host of benefits including:

27 days annual leave for new starters, rising to 31 days after 5 years
Flexible working opportunities
Interest free loans
Access to our incredible staff networks
Career development and training
Wellbeing support and activities

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

Anonymised Application–in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Job Info