Temp Ad hoc receptionist

I2I Recruitment; Gloucester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Onsite parking

Clear progression opportunities

Training & development

Supportive team culture

Family-run business

Job summary

i2i Recruitment Limited in Gloucester is seeking a proactive customer service professional to support day-to-day account management and build strong relationships with B2B clients.

You will handle communications by phone and email, coordinate with internal teams to ensure smooth delivery of products, and proactively check in with customers to identify further needs, all within a collaborative, values-led environment.

Qualifications

• Confident communication and a professional approach.
• Strong relationship-building skills with a customer-first mindset.
• Excellent organisation and attention to detail.
• Eagerness to learn, take ownership and show initiative.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Supporting the day-to-day management of customer accounts.
• Building relationships with customers and providing excellent account support.
• Handling customer communication via phone, email and meetings.
• Working closely with internal teams to support smooth delivery of products.
• Proactively checking in with customers and identifying further requirements.

Skills

Confident communication

Relationship-building

Organisation & attention to detail

Initiative & ownership

Multi-tasking in fast-paced env

Job description

WHAT'S IN IT FOR YOU?

• Clear progression opportunities within a sales-focused environment
• Ongoing training and development to support your long-term career
• Supportive, close-knit team culture with regular feedback
• Opportunity to join a values-led, family-run business
• Onsite parking available

MUST HAVE'S

• Confident communication skills and a professional approach
• Strong relationship-building skills and a customer-first mindset
• Excellent organisation and attention to detail
• Eagerness to learn, take ownership and show initiative
• Ability to manage multiple tasks in a fast-paced environment

NICE TO HAVE'S

• Previous experience in customer service, sales support or account management
• Comfortable speaking with B2B customers and building rapport
• Experience using email, phone and basic office systems to support customers

SO, WHAT WILL YOU BE DOING?

• Supporting the day-to-day management of customer accounts
• Building relationships with customers and providing excellent account support
• Handling customer communication via phone, email and meetings
• Working closely with internal teams to support smooth delivery of products
• Proactively checking in with customers and identifying further requirements

HELPFUL EXTRAS

• Positive, proactive attitude with a willingness to pitch in where needed
• Strong teamwork skills and the confidence to ask questions when learning
• Good time management and the ability to prioritise effectively
• Professional written communication and phone manner

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.