Telesales Team Manager

The Portfolio Group Inc.; Ringway; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Portfolio Group is hiring a Telesales Team Manager in Manchester City Centre. You will lead a team of 10–12 Sales Consultants, drive performance, and coach for success. The role offers £45,000 base plus commission totaling up to £65,000, with a guaranteed £1,500 bonus per month for the first three months.

This fast-paced contact centre environment rewards high energy, strong targets, and leadership. You'll interview new staff, run morning huddles, set KPIs, and guide staff through career

Qualifications

• Direct, energetic leadership style with ability to keep staff under control.
• Experience in fast-paced contact centre sales environments.
• Coaching and development experience with a track record of improving performance.
• Experienced in interviewing and recruiting for a sales team.
• Setting targets, managing KPIs, and monitoring performance daily.
• HR related experience such as 121s, disciplinaries, sickness and absence.
• Experience managing both B2C and B2B sales teams.

Responsibilities

• Interview potential new staff for your team.
• Support with coaching, training and ongoing development.
• Help staff through career pathways to progress to the next level.
• Conduct morning huddles daily to set goals for the day.
• 120s, setting KPIs, and call-based target management.
• Manage a team of 10-12 Sales Consultants throughout the day.

Skills

Energetic leadership

Fast-paced environment

Coaching and development

Interviewing and recruiting

Target setting & monitoring

HR processes (discipline, attendance)

B2C/B2B sales management

Job description

Telesales Team Manager

Manchester City Centre

£45,000 basic salary + commission = £65,000

Guaranteed bonus of £1,500 per month for your FIRST 3 MONTHS!

Our sales function is thriving right now. With our annual awards having took place in the last month and top performers hitting over £9Million in sales revenue, a huge chunk of our sales teams have recently been away to celebrate in Rome together, and sales staff have made it into our Platinum & Millionaires Clubs.

This isn't a floor that's failing, this is a high performance, high energy bunch of sales superstars who need a Manager to be full of energy, full of continuous feedback, and have the skills to coach and develop them to further success. The sky is the limit here.

We've been in the industry for over 15 years and have now won HR Product Of The Year 2026, and Buyers Choice Award 2026.

In the last month we've promoted over 25 members of our sales team into leadership or BDM roles, and we shout from the rooftop about success.

As one of our Managers you'll get the chance to go on podcasts, live webchats, events, conferences, exhibitions, go on our top performer trips away (we typically arrange 4 per year), feature on social media videos and in our monthly newsletters.

We've now won HR Product Of The Year 2026, and Buyers Choice Award 2026.

What do we need from you?

• A direct personality full of energy, being good at keeping staff under control
• Used to working in fast paced contact centre sales environments
• Head strong who will speak up, and enjoy making suggestions on improvements
• Coaching and development experience
• Experienced in interviewing and recruiting for the sales department / own team
• Setting targets, target management, and monitoring performance daily
• Motivating the team, setting incentives, and being switched on to behaviours
• HR related experience such as 121s, disciplinaries, sickness and absence etc.
• Either B2C or B2B based experience managing a sales team

You will be involved with the following:

• Interviewing potential new staff members for your team
• Supporting with coaching, training and ongoing development
• Helping staff via their career pathways to progress to the next level
• Completing morning huddles daily to set goals for the day
• 121's, setting KPIs, and call based target management
• Managing a team of 10-12 Sales Consultants throughout the day

Your development matters to us, we've taken on individuals who have took a sidestep or drop to go higher in the long run. We want a long term member of staff who would eventually like to become a "Head Of" in the business within 18 months.

To give you an idea on scope of progression, both our Head Of Sales staff have recently been promoted from Team Manager, one of which started out as a Consultant!

Incentives, regular shout outs, deal songs, cash prizes, extra bonuses and employee of the month & quarter awards are the norm here. We are not saying this role is easy, however we are saying we reward success, and as a Team Manager, you'll play a huge part in receiving and giving out recognition on a daily basis.

We will even write in a guaranteed bonus of £1,500 for your first 3 months with us.

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INDMANS

The Portfolio Group are acting on behalf of our client in recruiting for this position