Telesales Parts Advisor

Arnold Clark Group; Glasgow; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

High earnings

33 days holiday

Private healthcare

GP access

Pension scheme

Maternity/paternity package

Training & progression

Retail discounts

Job summary

Arnold Clark Group in Glasgow is seeking a Telesales Parts Advisor at our Albion Parts Centre. No prior parts experience needed as full training will be provided. The role focuses on stocking and supplying parts to workshops and local trade garages, with a strong emphasis on customer service.

Hours are Monday to Friday 8am–5.30pm with alternate Saturdays 8am–12pm. The package includes a £40,000 OTE with bonuses, 33 days holiday, private healthcare, pension and retail discounts, plus

Qualifications

• Customer service skills and stock experience preferred but not required.
• Willingness to learn and train on company systems.
• Experience in retail or workshop stock management is beneficial.

Responsibilities

• Identifying parts required for a vehicle.
• Ordering parts from internal and external sources.
• Providing a quick and accurate service to customers.
• Invoicing.
• Stock management.

Skills

Keen to learn

Independent worker

Great communicator

Customer-focused

Team player

Job description

We’re looking for a Telesales Parts Advisor to work at our Albion Parts Centre in Glasgow. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training.

We offer our Parts Advisors:

• £40,000 OTE made up of a competitive hourly rate plus bonuses
• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Hours

Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm

About the role

Do you have customer service skills and experience working with stock?

Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also supplying parts to local trade garages.

If you’ve worked in a retail environment before and have experience managing stock, you’ll already have some of the traits of a successful Parts Advisor. You’ll need to be comfortable using computers, but don’t worry – we’ll provide all the training you’ll need to use our systems.

Day-to-day duties

• Identifying parts required for a vehicle
• Ordering parts from internal and external sources
• Providing a quick and accurate service to our customers
• Invoicing
• Stock management

Essential skills

• Keen to learn, with a can-do attitude
• The ability to work independently, but also as part of a team working towards the same goals
• A great communicator – friendly, clear and concise
• Enjoy working with your customers
• Happy using computers, although we’ll provide training on all the systems you’ll need

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.