Telesales Executive – Waste & Recycling Solutions

Biffa Group; Barlborough; Remote; GBP 25,000 - 33,000; Full time

Job summary

Barlborough-based Telesales Executive role at Biffa Group offering £25,174.00 base + £7,800 OTE. You will generate new business, identify customer needs, and build a strong sales pipeline within the waste management sector.

Ideal candidates have telesales or customer-facing experience, excellent communication, and a resilient, target-driven mindset. The role involves using CRM systems and Microsoft Office to manage interactions and drive results.

Qualifications

• Previous experience in a telesales, sales, or customer-facing role.
• A confident and professional telephone manner.
• Strong communication and listening skills.
• Self-motivated with a positive, target-driven attitude.
• Excellent organisational skills and attention to detail.
• Ability to build rapport quickly and overcome objections confidently.
• Comfortable using CRM systems and Microsoft Office applications.
• A resilient approach with the determination to achieve and exceed targets.

Responsibilities

• Generate new business through outbound telephone prospecting.
• Identify customer needs and provide tailored waste and recycling solutions.
• Build and maintain a healthy sales pipeline using our CRM system.
• Convert enquiries into profitable new business while meeting individual sales targets.
• Develop strong relationships with prospective customers and provide a professional, consultative sales experience.
• Accurately record customer interactions and sales activity.
• Work collaboratively with colleagues across the business to ensure a smooth customer journey.
• Keep up to date with our products, services and industry developments.

Skills

Telesales

Sales experience

Customer-facing

Communication

Objection handling

Relationship building

Self-motivated

Organisational skills

Tools

CRM systems

Microsoft Office

Job description

Barlborough-based Telesales Executive role at Biffa Group offering £25,174.00 base + £7,800 OTE. You will generate new business, identify customer needs, and build a strong sales pipeline within the waste management sector.

Ideal candidates have telesales or customer-facing experience, excellent communication, and a resilient, target-driven mindset. The role involves using CRM systems and Microsoft Office to manage interactions and drive results.