Telesales Executive - Glasgow

Matthew Algie; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

On-target earnings up to £400/month

Job summary

Matthew Algie is seeking a Sales Account Executive to join the Glasgow office on a permanent, full-time basis. The role involves making outbound calls to existing customers and selling our coffee products and services, with fixed Monday–Friday shifts and 39.5-hour weeks.

The successful candidate will have a proven ability to meet targets in a KPI-driven sales environment and excel in customer service, with strong communication and organizational skills.

Qualifications

• Track record of meeting targets in KPI-driven sales environments.
• Experience in sales, retail, customer service, hospitality, or café/restaurant service is a plus.
• Confident administrator with strong record of order processing and client communication.

Responsibilities

• Make outbound calls to existing customers and handle inbound calls.
• Maintain high-quality administration and order accuracy.
• Process orders and discuss products and services with customers.
• Suggest additional products and services to customers during calls.

Skills

Communication

Influencing

Listening

Time management

Prioritisation

Customer service

Job description

At Matthew Algie, we are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Sales Account Executive( Teles ales Executive)

Location: Glasgow Office, 16 Lawmoor Road, Glasgow, G5 0UL

Job type: Full-Time, Permanent

Hours: 39.5 hours per week, Monday - Friday

Salary: £ 27,626.30 per annum plus on-target earnings (up to £400 commission per month)

£27,626.30 per annum + target related commission of up to £400 per month.

About the role

An excellent opportunity has arisen to join us here on a permanent, full time basis with fixed Monday - Friday shifts.

The successful applicant will join a team making sales calls to our existing customers and selling our products and services.

Responsibilities

• Making outbound calls and taking inbound calls from our existing customers
• Maintain all relevant administration to a high standard.
• Processing orders, ensuring order accuracy
• Discussing orders and other products and services with our customers

About you

You’ll have a track record of meeting targets in a KPI driven sales environment, or the right attitude to commit to this! If you have experience in sales, retail sales, customer service, hospitality or café/restaurant service then this could be a good fit for you.

We are looking for

• Excellent communication, influencing and listening skills
• Good time management and prioritisation skills
• Excellent customer service skills

Equal Opportunities

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

Your experience may include some of the following: Sales advisor, telesales advisor, sales executive, telesales executive, phone sales, telephone sales, internal sales, outbound sales, lead generation, business development, etc.

Experience

To be considered for this position it is essential that you have relevant previous experience in a similar role such as telesales, telemarketing or prospecting professional. You’ll be a confident administrator with a track record of meeting targets in a KP