Telesales Executive

Kestrel Recruitment; Wantage; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Uncapped Commission

Hybrid Working

Learning and Development Plan

Company Pathway Training Platform

Motivosity Reward and Recognition

Job summary

Ruckus Networks UK is seeking a Telesales Executive to generate leads within the Sales & Marketing Team. You will conduct proactive outbound calls, identifying decision makers and sales opportunities to meet activity targets.

The role requires strong communication skills, resilience, and the ability to work both independently and as part of a team. Hybrid working is available with a focus on achieving sales KPIs.

Qualifications

• Ability to persuade and influence effectively at all levels with both internal and external stakeholders.
• Tenacity and resilience; able to handle rejection and stay motivated.
• Excellent verbal and written communication; able to engage customers at all levels.

Responsibilities

• Make outbound calls to a mix of existing customers and new prospects, including cold calling.
• Re-engage lapsed customers and identify sales opportunities through fact finding.
• Profile customer records and update the CRM to support marketing criteria.

Skills

Persuasion skills

Tenacity

Strong work ethic

Initiative

Verbal and written communication

Attention to detail

Self-motivation

High energy

Organisational skills

Team player

Prioritisation

Willingness to learn

Job description

The company is an exciting, fast-growing technology company based in Oxfordshire. They are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. The enterprise-level Wi‑Fi, Point‑to‑Point and security technologies sold are to a very hungry market. The products and services the companysells are always in high demand.

Position Summary

We are looking for a Telesales Executive to generate leads for Ruckus Networks within the Sales & Marketing Team and for the Ruckus Networks UK team. This is achieved through proactive outbound call activity, including fact finding, identifying key decision makers, and finding sales opportunities. Meet and exceed agreed activity targets, maintain thorough understanding of products, services, and target industries.

Principal Duties

• Calling a combination of existing customers (leads, prospects and customers) as well as cold calling
• Call to re‑engage lapsed customers
• Fact finding and establishing the key stakeholders and decision makers within an organisation
• Profiling customer records and updating the CRM in order to support marketing criteria
• Data cleansing as and when required
• Accurate data entry to CRM
• Ability to build credible relationships and establish trust and rapport
• Understand effective opening, closing and qualification
• Inviting exiting customers and prospects to events and support various marketing campaigns
• Booking appointments for the sales teams (scheduling calls and meetings)
• Effectively presenting the benefits of Ruckus Networks
• Finding out how we can best support and help partners to win more business
• Work alongside the Ruckus Networks and Sales and Marketing teams
• Establish new cross/up‑sell opportunities to pass to Sales
• Meet and exceed agreed activity targets and key performance indicators

Skills and Experience

• The ability to persuade and influence effectively at all levels with both internal and external stakeholders
• Tenacity and resilience
• Strong work ethic
• Ability to work on own initiative as well part of a team
• Exceptional verbal and written communication skills
• Attention to detail and accuracy
• Self-motivation
• High-energy
• Organisational skills and ability to track leads and follow-ups
• A team player with great interpersonal skills
• Ability to effectively prioritise tasks and workflow
• Experience is valuable, but an aptitude to pick things up and a willingness to learn is essential

Benefits

If you join us we want you to feel valued which is why we offer a very competitive benefits package:

• Uncapped Commission
• Hybrid Working
• Learning and Development Plan
• Company Pathway Training Platform
• Motivosity Reward and Recognition system