Sales Specialist - Ruckus

Ingram Micro Inc.; Milton Keynes; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

AXA Health Insurance and Dental Plan

Holiday allowance increase

Birthday day off

Referral bonus

Employee discounts and wellness perks

Modern offices with breakout spaces

Career development and training

Job summary

Ingram Micro is seeking a customer-focused Sales Specialist to join our Ruckus team in Milton Keynes, operating on a hybrid model. You will drive growth of Ruckus products, build your own pipeline, and develop strong vendor relationships to deliver the right solutions for customers.

You will become the go-to contact for Ruckus products, understand customer needs, and manage quotes and opportunities through to completion, with support from a proactive, collaborative team.

Qualifications

• Experience in a customer-facing, sales or similar role.
• Excellent communication skills, both over the phone and face to face.
• Positive, proactive attitude with the confidence to build relationships.
• Interest in sales and developing your own account base.
• Good organisation and attention to detail; able to manage multiple tasks.
• Willingness to learn and contribute in a fast-paced team.

Responsibilities

• Drive growth of Ruckus products and services across existing and new customers.
• Build and develop your own sales pipeline and opportunities.
• Participate in vendor and sales focus days; build relationships with colleagues and vendor teams.
• Become the go-to contact for Ruckus with strong product knowledge.
• Understand customer needs and present the right solutions.
• Support customers with product information, pricing, availability and offers.
• Prepare and manage quotes; progress deals through to completion.

Skills

Customer facing sales

Excellent communication

Proactive attitude

Account growth

CRM familiarity

Tools

Microsoft Office Outlook Word Excel

CRM systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Sales Specialist - Ruckus Location: Milton Keynes - Hybrid This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About the Job

We're looking for a customer‑focused Sales Specialist to join our Ruckus team at Ingram Micro. Through our exclusive partnership with Ruckus, you'll have the opportunity to become a trusted expert, support partner growth, and help drive the success of a market‑leading networking portfolio. This is a great opportunity for someone looking to move into a sales role or build on some early commercial experience. It would suit someone who is confident, proactive, and keen to grow their own account base, using their initiative and a commercial mindset. You’ll be supported by a manager who leads from the front, using data and insight to guide and adapt your approach, alongside a collaborative and supportive team culture. Ideas are welcomed, and you’ll be encouraged to use your initiative, challenge ways of working, and make a real impact while achieving both personal and business goals.

What your role as a Sales Specialist will involve:

• Driving the growth of Ruckus products and services, taking them to market across both existing and previously engaged customers.
• Building and developing your own pipeline, identifying opportunities to grow and expand your account base.
• Taking part in vendor and sales focus days, building strong relationships, collaborating with colleagues and partners, and enjoying valuable face‑to‑face time with our vendor teams.
• Becoming a go‑to contact for Ruckus, developing strong knowledge of the products and services within your portfolio.
• Building relationships and having meaningful conversations to understand customer needs and present the right solutions.
• Supporting customers with product information, pricing, availability, and offers.
• Preparing and managing quotes, following up on opportunities, and progressing deals through to completion.

To set you up for success, we are looking for the following skills and experience

• Previous experience in a customer‑facing, sales or similar role.
• Excellent communication skills, both over the phone and face to face.
• A positive, proactive attitude with the confidence to build relationships.
• An interest in sales, with a desire to develop and grow your own account base.
• Good organisation and attention to detail, with the ability to manage multiple tasks.
• Comfortable using Microsoft Office (Outlook, Word and Excel) and open to learning CRM systems used to manage and track customer activity.
• A willingness to learn, take initiative, and contribute to a fast‑paced team environment.

What we offer:

• AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme.
• Rising holiday allowance at Year 2 and Year 5.
• Birthday day off.
• Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
• Employee discounts and wellness perks.
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room.
• Development opportunities with clear career progression and training.

We Are Ingram Micro Group

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business‑to‑business technology experts. Through Ingram Micro Xvantage™, our AI‑powered digital platform, we offer what we believe to be the industry’s first business‑to‑consumer‑like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre‑and post‑sales professional support. Learn more at www.ingrammicro.com.

None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology‑based learning.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

Learn more at http://careers.ingrammicro.com