Sales Specialist - Ruckus

Ingram Micro; Milton Keynes; Hybrid; GBP 25,000 - 36,000; Full time

Benefits offered by this job

AXA Health Insurance

Dental Plan Options

Birthday day off

Employee Referral Bonus

Employee discounts

Wellness room

Career progression and training

Job summary

Ingram Micro is seeking a customer-focused Sales Specialist for our Ruckus team in Milton Keynes. You’ll become a trusted expert, support partner growth and help drive a market-leading networking portfolio.

You'll be supported by a manager and a collaborative team, with opportunities to develop your own account base and advance your commercial career. This hybrid role requires commuting to the Milton Keynes office.

Qualifications

• Experience in a customer-facing, sales or similar role.
• Strong communication skills over phone and in person.
• Proactive and relationship-building mindset.
• Interest in sales with desire to grow an account base.
• Good organisation and attention to detail; manage multiple tasks.
• Comfortable using Outlook, Word, Excel; learn CRM systems.

Responsibilities

• Drive growth of Ruckus products and services to market across existing and new customers.
• Build and develop your own pipeline, identify opportunities to grow account base.
• Participate in vendor and sales focus days; build relationships with colleagues and vendor teams.
• Become go-to contact for Ruckus; develop product knowledge within portfolio.
• Engage customers with conversations to understand needs and present solutions.
• Support customers with product information, pricing, availability and offers.
• Prepare and manage quotes; progress deals through to completion.

Skills

Customer-facing

Excellent communication

Proactive attitude

Account base development

Great organisation

CRM familiarity

Willingness to learn

Tools

Microsoft Office

CRM systems

Job description

Location: Milton Keynes - Hybrid

This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About The Job

We're looking for a customer-focused Sales Specialist to join our Ruckus team at Ingram Micro. Through our exclusive partnership with Ruckus, you'll have the opportunity to become a trusted expert, support partner growth, and help drive the success of a market‑leading networking portfolio. This is a great opportunity for someone looking to move into a sales role or build on some early commercial experience. It would suit someone who is confident, proactive, and keen to grow their own account base, using their initiative and a commercial mindset.

You’ll be supported by a manager who leads from the front, using data and insight to guide and adapt your approach, alongside a collaborative and supportive team culture. Ideas are welcomed, and you’ll be encouraged to use your initiative, challenge ways of working, and make a real impact while achieving both personal and business goals.

What your role as a Sales Specialist will involve:

• Driving the growth of Ruckus products and services, taking them to market across both existing and previously engaged customers
• Building and developing your own pipeline, identifying opportunities to grow and expand your account base
• Taking part in vendor and sales focus days, building strong relationships, collaborating with colleagues and partners, and enjoying valuable face to face time with our vendor teams.
• Becoming a go‑to contact for Ruckus, developing strong knowledge of the products and services within your portfolio
• Building relationships and having meaningful conversations to understand customer needs and present the right solutions
• Supporting customers with product information, pricing, availability, and offers
• Preparing and managing quotes, following up on opportunities, and progressing deals through to completion

To set you up for success, we are looking for the following skills and experience

• Previous experience in a customer‑facing, sales or similar role
• Excellent communication skills, both over the phone and face to face
• A positive, proactive attitude with the confidence to build relationships
• An interest in sales, with a desire to develop and grow your own account base
• Good organisation and attention to detail, with the ability to manage multiple tasks
• Comfortable using Microsoft Office (Outlook, Word and Excel) and open to learning CRM systems used to manage and track customer activity
• A willingness to learn, take initiative, and contribute to a fast‑paced team environment

What we offer:

• AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
• Rising holiday allowance at Year 2 and Year 5
• Birthday day off
• Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
• Employee discounts and wellness perks
• Modern offices with breakout spaces, free tea and coffee, and a private wellness room
• Development opportunities with clear career progression and training

We Are Ingram Micro Group

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business‑to‑business technology experts. Through Ingram Micro Xvantage™, our AI‑powered digital platform, we offer what we believe to be the industry’s first business‑to‑consumer‑like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre‑ and post‑ sales professional support. Learn more at www.ingrammicro.com.