Telesales Business Development Representative

Essity; Willerby; Hybrid; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Remote work across UK

12-month fixed-term contract

Job summary

Essity is hiring a Telesales B2B Business Development Representative on a 12-month fixed-term basis. The role accelerates pipeline growth via outbound calls, lead qualification, and CRM-driven activities across Essity’s Health & Medical portfolio in the UK.

The position is home-based with mandatory collaboration from a Willerby office when required. You will work with marketing and field sales to drive campaigns, launches, and commercial initiatives, delivering measurable results in a fast-paced

Qualifications

• Proven telesales or high-volume outbound calling experience.
• Structured qualification process for leads.
• CRM-driven approach with data-based decision making.
• Autonomous, organized, and capable in a fast-paced environment.
• Willingness to travel short distances to Willerby when needed.

Responsibilities

• Proactively engage prospective customers through outbound telesales activity to generate opportunities.
• Qualify cold, warm, and hot leads using a defined process.
• Communicate key product messages across Incontinence and Health & Medical portfolios.
• Convert leads into booked sales appointments and qualified opportunities in CRM.
• Capture data and next steps in CRM to support decisions.
• Create CRM reports to monitor sales performance and compliance.
• Identify trends and provide CRM/process improvement insights.
• Support product launches, campaigns, and trade shows with sales alignment.

Skills

Telesales

Outbound calling

CRM

Lead qualification

Data analysis

Job description

Ready to turn conversations into commercial success?

Do you thrive in a fast-paced, target-driven environment and enjoy engaging with customers over the phone? Join Essity as a Telesales B2B Business Development Representative and help drive growth across our Incontinence and Health & Medical portfolio.

About The Role

As a Telesales Business Development Representative, you will play a key role in accelerating pipeline growth through proactive outbound calling and lead qualification. This is a highly data-driven role, where CRM insights and structured processes are central to identifying opportunities, nurturing leads, and converting conversations into sales appointments.

This is a 12-month fixed term opportunity offering remote working across the UK. While the role is home-based, you will be expected to be within a commutable distance of our Willerby office to support collaboration and team connection when required.

Working closely with marketing and field sales teams, you will support the delivery of campaigns, launches, and commercial initiatives—ensuring alignment and driving measurable results across Essity’s H&M business.

What You Will Do

• Proactively engage prospective customers through outbound telesales activity, generating high-quality opportunities for the business
• Manage, nurture, and qualify cold, warm, and hot leads using a structured qualification process
• Conduct professional, engaging calls to communicate key product and brand messages across the Inco and wider Health & Medical portfolio
• Convert leads into booked sales appointments and qualified sales opportunities within the CRM system
• Accurately capture prospect data, interactions, and next steps in CRM to enable data-driven decision-making and future strategy
• Analyse CRM data and create reports to support sales performance tracking and marketing compliance
• Identify trends and provide insight to improve CRM systems, processes, and campaign effectiveness
• Support the execution of product launches, campaigns, and trade shows, ensuring alignment across telesales, marketing, and field sales teams

Who You Are

• A confident communicator who enjoys building relationships and influencing outcomes over the phone
• Results-driven and motivated by achieving and exceeding sales targets
• Proven experience in a telesales or high-volume outbound calling environment, with a track record of converting leads into opportunities
• Highly organised with a structured and disciplined approach to managing leads and data
• Comfortable working with CRM systems and using data insights to guide actions and decisions
• Curious and proactive, with a strong focus on continuous improvement and opportunity identification
• A collaborative team player who thrives in a fast-paced commercial environment
• Passionate about delivering value to customers and contributing to business growth

What We Can Offer You

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.

Innovate for Good | Excel Together | Be You with Us

#remote

#Essity-UK

Application End Date:

22 Sept 2026