Internal Sales Executive

BRITA Group; Bicester; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30k + bonus up to £13,800 per/

23 days leave + bank holidays

Employee Assistance programme

Private health cover

Employee discount

Career advancement opportunities

Job summary

BRITA Group in the United Kingdom is recruiting for a customer-focused sales professional within our UK dispenser business, serving offices, hospitals, schools and hospitality settings. You will manage renewals, handle inbound inquiries, build quotes and drive contracts to completion, collaborating across Key Accounts, Field Sales, Marketing and Finance for a seamless customer journey.

Based in Bicester on a hybrid basis (3 days in the office), you will need strong communication,

Qualifications

• Experience in B2B selling on the phone and a service-based model
• Excellent phone manner and strong written communication
• Organised, meticulous and computer-literate; basic systems training provided

Responsibilities

• Build quotes and proposals to match customer needs
• Manage contract processes (new and renewals) to close sales
• Collaborate with Key Accounts, Field Sales, Customer Experience, Marketing and Finance to deliver great customer journeys
• Support renewal cycles and inbound leads from campaigns

Skills

B2B sales

CRM tools

MS Office

Organised

Proactive

Tools

CRM systems

Job description

Do you thrive on the kind of selling where you build and sustain relationships with customers, not just sell them a product in the moment? Are you keen to grow and develop your career at a successful and well-recognised brand that is rooted in the idea of sustainability? Do you want a job where your drive and your ability to communicate are absolutely vital?

If that sounds like you, we would love to speak to you.

About the role

This position joins our UK dispenser business, working with business customers in environments like offices, hospitals, schools and hospitality settings. Our customers are not just buying a water dispenser from us, they’re buying a service, and we want them to work with us for the long term. You’ll be working with existing customers through their renewal cycles, as well as inbound leads from marketing campaigns and general enquiries. It’s a role that requires communication, relationship-building and strong organisation skills to make sure that follow-ups happen and that customers get the right level of attention from first contact and throughout their contract.

You’ll be investigating and understanding customer needs, working with them to build quotes and proposals that answer those needs, and managing the contract processes (whether new or renewals) to move sales through to completion. That will mean partnering closely both with other parts of the sales organisation (Key Accounts, Field Sales and Customer Experience) and the wider business including Marketing, Service and Finance to deliver great customer journeys. Our sales organisation works towards targets as a team, and that collaboration with the rest of the business is vital to our ongoing success.

This position is based in Bicester on a hybrid basis (3 days per week in the office).

About BRITA

Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact!

BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.

To be successful in this role

You’ll have experience in B2B selling on the phone and have worked in an organisation with a service-based model, not just in transactional product sales. A great phone manner will clearly be vital along with strong written communication skills, and you’ll be organised and meticulous with a good level of computer literacy (we will train you in the specific systems you will need to use, but MS Office suite and CRM tools are the main needs). Most of all, though, you will need to be proactive and able to plan and prioritise your work effectively, with a drive and desire to succeed and deliver against targets.

Collaboration and communication are absolutely at the heart of everything we do at BRITA, and this role is no exception as you will be working every day with customers and with multiple teams across BRITA.

We are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver a great service to our customers.

What’s in it for you?

Annual salary of £30,000 + bonus (up to £13,800)

23 days leave per annum + bank holidays

Free access to Employee Assistance programme and the opportunity to join our Private Health Cover

Employee discount + monthly staff allocation for BRITA

Excellent career advancement opportunities!

Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you're applying and need anything to help you feel prepared and comfortable during the process, just let us know – we’re here to help you succeed.