Telesales Administrator

EV Cargo; Cold Ash; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Competitive Annual Leave

Health Care Cash Plan

Excellent Pension Scheme

Rewards Gateway access

Job summary

Palletforce is seeking a confident Telesales Administrator to join our team. You will contact prospective and existing customers, generate new business opportunities, and build strong relationships over the phone.

This part-time role is office-based in Thatcham, requiring 18 hours per week across three days, with a salary up to £14,040 per annum, depending on experience. You will make outbound calls, promote our services, follow up on leads, and work toward sales targets while maintaining

Qualifications

• Previous telesales or telephone sales experience.
• Excellent communication and listening skills.
• A confident, friendly and professional telephone manner.
• The ability to build rapport and develop relationships with customers.
• A positive, driven and target-focused attitude.

Responsibilities

• Make outbound sales calls to prospective and existing customers.
• Generate new business and identify sales opportunities.
• Build and maintain strong customer relationships.
• Promote services confidently over the telephone.
• Follow up on enquiries, leads and quotations.
• Understand customer needs and recommend suitable services.
• Work towards individual and team sales targets.
• Maintain accurate records of customer interactions and sales activity.
• Provide excellent customer service throughout the sales process.

Skills

Telesales experience

Telephone manner

Communication skills

Rapport building

Job description

We are looking for a confident, enthusiastic and motivated Telesales Administrator to join our team. You will be responsible for contacting prospective and existing customers, generating new business opportunities and building strong relationships over the phone. You will play an important role in driving sales, following up on leads and helping the business grow. You will be office based and will need to be within a commutable distance to Thatcham, RG19 6HN. THE SALARY & Working Hours This is a part-time position, working 3 days per week, 6 hours per day (18 hours per week), with a salary of up to £14,040 per annum, depending on experience.

• Making outbound sales calls to prospective and existing customers.
• Generating new business and identifying sales opportunities.
• Building and maintaining strong customer relationships.
• Promoting services confidently over the telephone.
• Following up on enquiries, leads and quotations.
• Understanding customer needs and recommending suitable services.
• Working towards individual and team sales targets.
• Maintaining accurate records of customer interactions and sales activity.
• Providing excellent customer service throughout the sales process.
  Previous telesales or telephone sales experience.
• Excellent communication and listening skills.
• A confident, friendly and professional telephone manner.
• The ability to build rapport and develop relationships with customers.
• A positive, driven and target-focused attitude.
• The confidence to handle objections and close sales.
• Good organisational skills and attention to detail.
• The ability to work independently as well as part of a team.
• A proactive approach and a genuine desire to succeed.
  Operating a network of over 150 depots across the UK, we are leaders in the distribution of express palletised freight and have a range of flexible solutions for consignments of all sizes.

With Europe's largest SuperHub and innovative live tracking technology, we offer a first-class freight delivery service that's trusted by over 15,000 SME businesses every day. Over the last 25 years, we have delivered over 65 million pallets of freight for customers of all sizes.

DIVERSITY AND INCLUSION Equality, diversity and inclusivity are at the heart of everything Palletforce does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.

Palletforce reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted. You must have the legal right to live and work in the United Kingdom. If you have any queries, please contact
We'll support your development; help you grow and also offer you a competitive package that includes:

• Competitive Annual Leave.
• Reward Gateway - access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
• Health Care Cash Plan
• Excellent Pension Scheme