Telesales Advisor

Vero HR Limited; Devon and Torbay; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

No weekends

Mon-Fri 9am-5pm

28 days holiday + BH

Pension scheme

On-site car parking

Staff discounts

Learning and development opportunities

Job summary

Vero HR Limited in Plymouth is seeking an experienced Telesales Advisor to join an established team supporting new and existing customers, handling outbound and inbound calls and answering questions about orders and products.

You will work with the field sales team to develop new accounts, upsell where appropriate, and maintain a high level of service. The role offers a Monday–Friday schedule with on-site parking and employee benefits.

Qualifications

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient
• Live within a commutable distance to the depot based in Plymouth.

Responsibilities

• Make outbound calls to new and existing customers and handle inbound queries about orders and products.
• Upsell where appropriate and maximise opportunities.
• Work closely with the field sales team to develop new business accounts.
• Provide an excellent level of service to customers.

Skills

Sales experience

Telephone manner

Communication skills

Time management

Resilience

Live in Plymouth area

Tools

MS Office

Job description

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for an experienced Telesales Advisor to join the well-established team in Plymouth.

The successful Telesales Advisor will provide an excellent service to new and existing customers, making outbound calls, and receiving incoming calls dealing with customer queries regarding orders and products.

You will be speaking to an existing client base and maximising opportunities to up-sell whilst managing customer expectations.

Working closely with the field sales team, you will develop new business accounts whilst providing an excellent level of service.

The successful candidate will be able to demonstrate the following:

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient
• Live within a commutable distance to the depot based in Plymouth.
• Why you will like working with us:

In return we are offering:

• A competitive salary of 25,350 per year ( 13 per hour), with the potential to earn up to an additional 3,000 in commission.
• No weekends - Monday to Friday 9am -5pm.
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On site car parking
• Learning and development opportunities