Telephone Sales Administrator

Confidential; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Confidential in Greater London seeks a confident Technical Sales Administrator to support the sales team and build customer relationships.

The role includes maintaining contact with customers by phone and email, identifying decision-makers, qualifying leads, and passing opportunities to the sales team. Strong communication and CRM/Office skills are essential for success in this fast-paced environment.

Qualifications

• Experience with CRM or business management systems.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office, especially Outlook.

Responsibilities

• Maintain contact with existing, previous and potential customers by phone and email.
• Identify key decision-makers and generate new sales leads.
• Provide customers with relevant product information.
• Follow up on enquiries and quotes to identify sales opportunities.
• Promote new products to existing and potential customers.
• Keep customer records and sales information accurate and up to date.
• Qualify leads and pass opportunities to the sales team.
• Work closely with colleagues to support sales growth and customer retention.

Skills

Communication

Relationship building

Outbound calls

Resilience

Organization

MS Office

CRM experience

CRM software

Tools

CRM software

Job description

The Role

An established business is looking for a confident and proactive Technical Sales Administrator to support its sales team and develop customer relationships.

Key Responsibilities

• Maintaining contact with existing, previous and potential customers by phone and email.
• Identifying key decision-makers and generating new sales leads.
• Providing customers with relevant product information.
• Following up on enquiries and quotes to identify sales opportunities.
• Promoting new products to existing and potential customers.
• Keeping customer records and sales information accurate and up to date.
• Qualifying leads and passing opportunities to the sales team.
• Working closely with colleagues to support sales growth and customer retention.

The Ideal Candidate

• Confident, positive and self-motivated.
• Excellent communication and relationship-building skills.
• Comfortable making outbound calls and handling objections.
• Resilient and able to remain motivated when faced with rejection.
• Organised, accurate and able to prioritise workload.
• Proficient in Microsoft Office, particularly Outlook.
• Experience using CRM or business management systems would be advantageous.

The Opportunity

An opportunity to join an established business in a customer-focused sales support role, with an initial temporary contract and the potential for a permanent position.