Sales Administrator

Time Appointments Ltd; Essex; Presencial; GBP 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company pension

Life insurance

Cycle to work

Free on-site parking

Sick pay

Resumo da oferta

Time Appointments Ltd is seeking an experienced Sales Administrator to join our busy, growing team. You will support customers and the sales colleagues, process orders and maintain accurate records to ensure smooth operation.

In this role you will manage multiple priorities in a fast-paced environment, communicate effectively with customers and internal teams, and contribute to process improvements while enjoying a competitive salary and benefits package.

Qualificações

• Experience in Sales Administration or Customer Service.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a busy environment.
• Ability to work independently and as part of a team.

Responsabilidades

• Processing customer orders accurately and within agreed timescales
• Checking orders and ensuring all relevant information has been captured
• Liaising with customers regarding orders, requirements and delivery information
• Managing customer queries and resolving issues where required
• Maintaining accurate customer and order records
• Updating internal systems with relevant sales and delivery information
• Liaising with internal departments to ensure orders are processed smoothly
• Managing customer expectations around delivery dates
• Supporting the sales team with day-to-day administration
• Building strong relationships with customers and colleagues
• Identifying opportunities to improve processes and ways of working

Conhecimentos

Communication

Attention to detail

Data entry

Organisational skills

Teamwork

Independence

Customer service

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Time Appointments are currently recruiting for an experienced Sales Administrator to join a successful and growing business.

This is a great opportunity for someone who enjoys a busy, varied role and takes pride in keeping things organised, accurate and running smoothly.

You'll be supporting customers and the wider sales team, processing orders, managing information and making sure everything is captured correctly and dealt with promptly.

Key Duties & Responsibilities:

• Processing customer orders accurately and within agreed timescales
• Checking orders and ensuring all relevant information has been captured
• Liaising with customers regarding orders, requirements and delivery information
• Managing customer queries and resolving issues where required
• Maintaining accurate customer and order records
• Updating internal systems with relevant sales and delivery information
• Liaising with internal departments to ensure orders are processed smoothly
• Managing customer expectations around delivery dates
• Supporting the sales team with day-to-day administration
• Building strong relationships with customers and colleagues
• Identifying opportunities to improve processes and ways of working

Skills & Experience Required:

• Previous experience within Sales Administration, Customer Service or a similar administrative role
• Excellent written and verbal communication skills
• Strong attention to detail and a high level of accuracy
• Excellent data entry skills
• Good working knowledge of Microsoft Office, particularly Word and Excel
• The ability to manage multiple priorities in a busy environment
• Strong organisational and problem-solving skills
• A positive, resilient and can-do attitude
• The confidence to communicate with customers and internal teams
• The ability to work independently as well as part of a wider team

Alongside a competitive salary, you ll enjoy a great benefits package including company pension, life insurance, cycle to work scheme, free on-site parking and sick pay.