Telecoms Team Leader

H2O Recruitment Services; Fareham; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped bonus structure

Career progression

Job summary

H2O Recruitment Services in Fareham, Hampshire, is seeking an experienced Telecoms Sales Team Leader to drive a high-performing B2B sales team. This hands-on role focuses on coaching, motivating and leading from the front to achieve outstanding results.

You will actively develop the team, monitor KPIs and support new starters through training. A background in telecoms and a passion for coaching are essential for success.

Qualifications

• Experience leading or supervising a B2B sales team.
• Background in telecoms, connectivity, broadband, VoIP or unified communications.

Responsibilities

• Lead, motivate and develop a team of B2B Sales Executives.
• Coach through live call listening, barging and one-to-one feedback.
• Lead by example with a hands-on approach to sales.
• Support new starters through training and development.
• Monitor KPIs, call quality and overall team performance.
• Help the team consistently book high-quality appointments for field sales.
• Identify performance trends and implement improvement plans.
• Create a positive, accountable and results-driven environment.
• Work closely with senior management to achieve business objectives.

Skills

Leadership

Coaching

B2B Sales

Telecoms Knowledge

KPI Management

CRM

Tools

CRM

Job description

Fareham, Hampshire

Competitive Basic Salary + Uncapped Bonus

Are you an experienced Telecoms Sales Team Leader or Manager who enjoys developing people just as much as winning business?

We're looking for an inspirational, hands-on Team Leader to join a growing and ambitious telecoms business. This is an excellent opportunity for someone who enjoys coaching, motivating and leading from the front while helping shape a high-performing sales team.

This isn't a role where you'll simply manage from behind a desk. You'll be actively involved in supporting, developing and inspiring the team to achieve outstanding results.

The Role

As Team Leader, you'll be responsible for driving performance across the sales team while creating a positive, energetic and supportive culture.

• Leading, motivating and developing a team of B2B Sales Executives.


• Coaching through live call listening, barging and one-to-one feedback.


• Leading by example with a hands-on approach to sales.


• Supporting new starters through training and ongoing development.


• Monitoring KPIs, call quality and overall team performance.


• Helping the team consistently book high-quality appointments for the field sales team.


• Identifying performance trends and implementing improvement plans.


• Creating a positive, accountable and results-driven environment.


• Working closely with senior management to achieve business objectives.

About You

We're looking for someone who has:

• Previous experience leading or supervising a B2B sales team.


• A background within the telecoms, connectivity, broadband, VoIP or unified communications sector.


• A genuine passion for coaching and developing people.


• Experience using call listening, call coaching and performance management techniques.


• Excellent communication and motivational skills.


• A positive, resilient and energetic approach.


• The ability to inspire others and lead by example.


• Strong commercial awareness and a target-driven mindset.

Desirable Experience

• Appointment setting experience.


• CRM experience.


• KPI management and reporting.


• Performance coaching.


• Sales training.


• Team development.

What\'s on Offer?

• Competitive basic salary.


• Uncapped bonus structure.


• Genuine opportunity to influence and shape the sales function.


• Supportive and collaborative management team.


• Career progression within a growing business.


• Ongoing training and professional development.


• Friendly, team-focused working environment