Telecommunications Engineer

TN United Kingdom; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Telecommunications Engineer to join their dynamic team. This exciting role involves installing and maintaining broadband and telephony services, ensuring high-quality standards and customer satisfaction. The company fosters an inclusive environment, promoting personal development and career progression. With a commitment to innovation and excellence, this position offers a chance to work with leading clients in the telecommunications sector while adhering to best practices and safety regulations. If you are passionate about technology and customer service, this opportunity is perfect for you.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Experience in installing and maintaining broadband and telephony services.
• Strong customer service skills and ability to educate clients on services.

Responsibilities

• Install and maintain broadband and TV services to high-quality standards.
• Resolve faults and optimize service speed for customer satisfaction.

Skills

Broadband Installation

Telephony Services

Customer Service

Health and Safety Compliance

Education

Technical Certification in Telecommunications

Tools

Hand Tools

Testing Equipment

Job description

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Circet UK are looking for Telecommunications Engineer - Full Training Provided

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4,000 employees across Ireland & UK, we continue to bring people together to make this happen.

Job Purpose (including but not limited to):

• Install broadband and TV services
• Resolve broadband faults
• Optimize speed in our customers' premises on behalf of our clients, including TalkTalk and BT
• Perform repair and maintenance of Broadband, Telephony, and related services

Responsibilities (including but not limited to):

• Complete all work to the required quality standards as applied by Qube, in line with best practices and client requirements
• Educate customers on the services installed and ensure all services operate to their satisfaction
• Work efficiently while maintaining consideration, a clean environment, and high customer satisfaction
• Respond professionally and effectively to customer requests and inquiries
• Continuously develop professional skills through timely completion of training requirements
• Comply with company fleet policies
• Follow current health and safety regulations, including H&S handbook and Toolbox Talks
• Operate tools safely and responsibly
• Ensure work activities adhere to environmental regulations
• Comply with Circet UK Data Protection Policies, the Data Protection Act, and other relevant legislation

Why work at Circet?

• Be part of a company that encourages involvement, diversity, and inclusion
• Join a company that nurtures excellence and develops leaders
• Enjoy personal development and career progression through further education, mentoring, and pathway programs
• Contribute to a company committed to Corporate Social Responsibility

You will receive a competitive salary and benefits package, including 25 days of annual leave, life assurance, access to Employee Assistance Programmes, and opportunities for career development.