Telecommunications Engineer

Circet Group; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player in telecommunications is seeking a Telecommunications Engineer to join their dynamic team. This role offers extensive training and the opportunity to work on broadband and TV service installations, ensuring customer satisfaction through excellent service. With a competitive salary and a focus on personal development, this position allows you to grow your skills while contributing to a company dedicated to innovation and customer care. Join a forward-thinking organization that values diversity and inclusion, and make a real impact in the telecommunications sector.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Experience in installing and maintaining broadband and TV services.
• Strong customer service skills and ability to resolve issues effectively.

Responsibilities

• Install and maintain broadband and TV services for customers.
• Resolve faults and optimize service speed on-site.
• Educate customers on services and ensure satisfaction.

Skills

Broadband Installation

Customer Service

Fault Resolution

Technical Troubleshooting

Job description

Telecommunications Engineer – Full Training Provided

Salary: £28,805.40 - £29,385.40 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers in the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

• Install broadband and TV services
• Resolve broadband faults
• Optimize speed in customers' premises on behalf of clients including TalkTalk and BT
• Repair and maintain Broadband, Telephony, and TV services
• Complete work to the required quality standards, adhering to best practices and client requirements
• Educate customers on installed services and ensure satisfaction
• Work efficiently, maintaining a clean environment and excellent customer service
• Respond professionally to customer requests and inquiries
• Develop professional skills through timely training
• Comply with company fleet policies and health and safety regulations
• Ensure safe operation of tools and environmental compliance
• Adhere to Circet UK Data Protection Policies and relevant legislation

Why work at Circet?

• Competitive salary and benefits including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
• Encouragement of involvement, diversity, and inclusion
• Opportunities for personal development, further education, mentoring, and career progression
• Dedication to Corporate Social Responsibility