Telecom Billing Analyst: Customer-Focused Growth

Comoro Ltd; Croydon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Comoro Ltd in Croydon is seeking a Billing Analyst to support and deliver their billing solution. This role requires experience in the telecoms industry, strong Excel skills, and excellent communication. You will provide 1st line customer support, execute monthly billing runs, and improve client experiences through efficient query resolution. If you are detail-oriented and customer-focused, this position will help accelerate your career in a dynamic environment.

Qualifications

• Experience in working in the telecoms industry with a good understanding of telecoms billing.
• Good skills in Excel and knowledge of other Microsoft Applications.
• Organized and having an eye for detail.
• Excellent communication and inter-personal skills.
• Proactive focus on customer support and delivery.

Responsibilities

• Support and delivery of the billing solution.
• 1st line customer support and incident resolution.
• Execute monthly billing runs and improve client experience.

Skills

Experience in telecoms industry

Excel skills

Organizational skills

Excellent communication skills

Proactive customer support

Tools

Microsoft Applications

Job description

Comoro Ltd in Croydon is seeking a Billing Analyst to support and deliver their billing solution. This role requires experience in the telecoms industry, strong Excel skills, and excellent communication. You will provide 1st line customer support, execute monthly billing runs, and improve client experiences through efficient query resolution. If you are detail-oriented and customer-focused, this position will help accelerate your career in a dynamic environment.