Billing Analyst - 6mth FTC

NEOCI; Reading; On-site; GBP 32,000 - 42,000; Full time

Job summary

NEOCI is seeking a Billing Analyst with hands-on telecoms billing experience for a 6-month fixed-term contract in Reading, UK.

The role focuses on producing invoices, reconciling supplier charges, and resolving billing queries while working with finance and contracts to ensure accurate revenue recognition. Strong Excel skills and comfort with large data sets are essential.

Qualifications

• Experience in telecoms billing and reconciliation
• Strong Excel skills including PivotTables and VLOOKUP
• Good attention to detail with an analytical approach

Responsibilities

• Produce accurate monthly, quarterly and annual invoices
• Bill recurring rentals and usage charges
• Reconcile supplier/carrier invoices with customer contracts
• Investigate billing discrepancies and respond to queries
• Review month-on-month billing and revenue movements
• Collaborate with Finance and Contracts to ensure revenue/cost recognition
• Analyse billing data and generate customer and management information
• Work with large data sets using Excel

Skills

Telecoms billing

Excel

Analytical skills

Stakeholder communication

Tools

PivotTables

VLOOKUP

Elevate

Affinity

Avaya

Genesys

Job description

Telecoms billing experience? We want to hear from you.

We're working with an established technology and communications business looking for an experienced Billing Analyst to join them on a 6-month fixed-term contract.

The key thing they're looking for is previous experience working with billing within the telecoms industry.

You might have worked for a telecoms provider, MSP, ISP, UC/CC provider, mobile business, carrier or another communications company. The specific billing platform you've used isn't particularly important - it's your understanding of telecoms billing, usage, rentals, supplier charges and reconciliation that matters.

What you'll be doing

• Producing accurate monthly, quarterly and annual customer invoices
• Billing recurring rentals and usage charges
• Reconciling supplier/carrier invoices against customer contracts and agreed rates
• Investigating billing discrepancies and resolving customer queries
• Reviewing month-on-month billing and revenue movements
• Working with Finance and Contracts teams to ensure accurate revenue and cost recognition
• Analysing billing data and producing customer and management information
• Working with large data sets using Excel

What we're looking for

The most important thing is hands-on telecoms billing experience.

You’ll also need:

• Good Excel skills, including PivotTables and VLOOKUPs
• Experience reconciling invoices, charges, usage or supplier costs
• Strong attention to detail and an analytical approach
• Confidence dealing with both customers and internal stakeholders
• The ability to work accurately to monthly billing deadlines

Experience with platforms such as Elevate or Affinity would be useful, but isn't essential. Likewise, exposure to technologies or suppliers such as Avaya or Genesys is a bonus rather than a requirement.