Technology Services Engineer - Wintel

NHS Blood and Transplant; Liverpool; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join NHS Blood and Transplant as a Technology Services Engineer - Wintel, where you'll manage critical infrastructure and server technology. This role offers the chance to work with innovative technologies and influence service delivery while being part of a dedicated team committed to saving lives. With opportunities for professional growth and a supportive work environment, you will play a vital role in shaping the future of our technology services.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Continuous learning and development programs

Qualifications

• Experience managing full-service management lifecycles is essential.
• Knowledge of IT best practices as per ITIL.
• Experience in Service Design and transition.

Responsibilities

• Manage infrastructure and server technology, including Windows Server services.
• Support delivery and maintenance of Wintel and VMware components.
• Contribute to risk management of existing Wintel technologies.

Skills

Service Management Lifecycle

ITIL Best Practices

Service Design

Communication

Understanding of IS/IT Technologies

Education

Post-graduate diploma equivalent

ITIL Foundation qualification

Post graduate level qualification in ICT

Job description

Job Summary

You will be joining an organisation that is about to embark upon its most ambitious programme of change yet. You will be a key member in a team of highly skilled Technology Service Engineers. You will own, design, develop and set strategy in your own specialist area of technology while working alongside other highly talented technology engineers.

Reporting to the Technology Service Manager, you will gain exposure at senior levels and be expected to navigate across directorate teams and work closely with 3^rd party suppliers.

NHSBT has a very successful track record in benefits delivery. You will be joining an organisation that is used to working within a controlled methodology but will also have the opportunity to shape the emerging agenda and influence the shape of things to come!

Note: This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.

Main duties of the job

In this role as Technology Services Engineer - Wintel, you will be required to actively manage infrastructure and server technology. The Wintel technology set includes Windows Server services hosted in VMWare, Azure and Oracle Cloud.

Your duties will include :

• The design, build, configuration, administration, and support of infrastructure technologies such as compute, storage, networking, and operating systems based on Windows and Intel platforms.
• Support the delivery and maintenance of Wintel and VMware based components and services.
• The application of design principles and controls to optimise service availability, recoverability, and cost.
• The maintenance and risk management of existing Wintel technologies and services through product roadmap development and associated change activities.
• Working with security and information governance functions to develop and maintain the required security and compliance posture.
• Contributing towards the management of infrastructure related pipeline requests, associated estimate generation and planning.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

About You

Experience and Knowledge

• Experience of managing full-service management lifecycles is essential
• Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL)
• Experience of Service Design and transition aspects of the IT Service Management lifecycle
• Experience of presenting complex and contentious information to large technical and / or non-technical audiences
• Thorough understanding of modern IS/IT technologies, issues and techniques relevant to the role and technologies ownership
• Knowledge of General IT legislation such as the Data Protection and Computer Act and the Computer Misuse Act

Qualifications and Training

• Highly developed in-depth experience, specialist knowledge and expertise and qualifications equivalent to a post-graduate diploma
• Possession of an ITIL Foundation qualification
• Post graduate level qualification in a relevant area of ICT
• Possess a valid driving licence, allowing you to drive in the UK
• Demonstrates commitment to own continued professional development (CPD)

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• Role specific benefit: You will have the opportunity to work on end-to-end project delivery, engaging with innovative technologies and contributing to the transformational journey all in support of NHSBT’s vision.
• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on 1^st June 2025

Interviews are anticipated to be held on 16^th June 2025 – subject to confirmation

For informal enquiries please contact – Name: Stuart Gould, Job Title: Technology Services Manager (ICT), Contact Details:[e-mail]