Technology Enabled Care Officer (Call Handler)

Kirklees Council; Huddersfield; On-site; GBP 26,000 - 34,000; Full time

Job summary

Kirklees Council's Technology Enabled Care Service (Tec Service) offers assistive technology from traditional telecare devices to smart lifestyle monitoring and GPS location devices. We are an alarm receiving centre responding 24/7, providing support and intervention to individuals and families, and carers.

The Tec Service team is committed to quality care and support. We are looking for candidates who are equally committed to making a difference to vulnerable adults in Kirklees.

Job description

The Technology Enabled Care Service (‘Tec Service’) offer a wide range of assistive technology, from traditional telecare devices such as an emergency pendant & Carephone, to smart technology which includes lifestyle monitoring devices and GPS location devices. We are an alarm receiving centre responding 24/7 offering support and intervention to individuals and their families, and carers. We work closely with other independent living and Health Services, ensuring a partnership approach is taken to delivering Adults and Health services.

The Technology Enabled Care team are committed to providing quality care and support services and do so in creative ways using assistive technology. We are looking for candidates who are equally as committed and passionate about making a difference to the lives of vulnerable adults in Kirklees.

Career progression:

Appointment will be made at grade 6, and progression to grade 7 will be subject to an application and assessment process.

Please note, possession of a full and valid driving licence and a car available for work is not essential criteria for the call handling role.