Technology Delivery Lead — Hybrid, Change & Readiness

Financial Ombudsman; Greater London; Hybrid; GBP 65,000 - 72,000; Full time

Benefits offered by this job

Health plan

Gym memberships

Private medical insurance

Pension

Job summary

The Financial Ombudsman Service in London is seeking a Technical Delivery Manager to coordinate technology change and ensure delivery over multi-disciplinary teams. You will align governance, risks, and dependencies from design through live operation in a hybrid working setup.

You will oversee service transition, readiness, and warranty support while collaborating with product owners, engineers, and third-party suppliers. The role offers growth and strong benefits.

Qualifications

• Experience coordinating complex technology change across multiple teams.
• Excellent stakeholder management and communication skills for senior updates.
• Knowledge across Agile, Waterfall or hybrid delivery approaches.

Responsibilities

• Coordinate Technology Change Delivery with diverse stakeholders to ensure end-to-end delivery.
• Provide Delivery Assurance and Governance with clear ownership of risks and decisions.
• Lead Service Transition and Operational Readiness for live operation and post-implementation review.

Skills

Coordination

Stakeholder management

Agile/Waterfall

Risk management

Tools

ITSM knowledge

Cloud

Job description

The Financial Ombudsman Service in London is seeking a Technical Delivery Manager to coordinate technology change and ensure delivery over multi-disciplinary teams. You will align governance, risks, and dependencies from design through live operation in a hybrid working setup.

You will oversee service transition, readiness, and warranty support while collaborating with product owners, engineers, and third-party suppliers. The role offers growth and strong benefits.