Technician Level 2 The Woodroffe School

Dorset Council UK; Lyme Regis; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Term-time schedule

Annual leave included

Job summary

Dorset Council UK is seeking an enthusiastic IT Support Technician to join our school IT team in Dorset. You will deliver friendly, first-line support to students and staff, ensuring classroom technology and devices run smoothly every day.

The role features term-time work (35 hours per week across 39 weeks per year) with pro rata salary; previous IT support experience is helpful but a keen interest in IT and willingness to develop skills are valued.

Qualifications

• No two days will be the same; provide practical hands-on IT support.
• Willingness to learn and develop IT skills.
• Strong customer service mindset to help students and staff.

Responsibilities

• Providing friendly, basic IT support to staff and students.
• Troubleshooting common computer, printer, login and software issues. Setting up, checking, moving and maintaining computers and other IT equipment.
• Supporting staff with classroom technology, including interactive screens, projectors and associated equipment.
• Carrying out routine checks and basic IT maintenance.
• Preparing IT equipment and accounts for new staff and students.
• Reporting more complex technical problems to the IT manager.
• Keeping IT equipment and work areas organised and in good working order.
• Providing friendly and helpful support to everyone who uses IT across the school.

Skills

First-line IT support

Troubleshooting

Equipment setup

Customer service

Job description

We are looking for an enthusiastic, approachable and reliable Technician (IT Support) to join our dedicated support team at Dorset’s top-performing schools.

If you enjoy technology, like solving problems and get satisfaction from helping people, this could be the perfect opportunity for you.

We are looking for someone with a good understanding of everyday technology, a positive attitude and a willingness to learn. You will provide friendly, basic first-line IT support to students and staff, helping to ensure that our computers, equipment and classroom technology are working effectively every day.

Actual Salary £20,841 - £21,168 per annum (Grade 3, SCP 3-4)

This job is Term Time Only for 35.00 hours per week and 39 weeks per year.

The pro rata salary shown is based on the number of hours and weeks worked and includes appropriate paid annual leave and bank holiday entitlements.

The salary quoted is the annual salary for the position at the time of advert. The salary will be paid in equal monthly instalments and will be adjusted at the start of employment and again if leaving part way through the school year to ensure the correct salary is received for the work completed in an academic year.

About The Role

No two days will be the same. Working as part of our IT department, you will provide practical hands on support across the school.

Typical Responsibilities Will Include

• Providing friendly, basic IT support to staff and students.
• Troubleshooting common computer, printer, login and software issues. Setting up, checking, moving and maintaining computers and other IT equipment.

Supporting staff with classroom technology, including interactive screens, projectors and associated equipment.

• Carrying out routine checks and basic IT maintenance.
• Preparing IT equipment and accounts for new staff and students.
• Reporting more complex technical problems to the IT manager.
• Keeping IT equipment and work areas organised and in good working order.
• Providing friendly and helpful support to everyone who uses IT across the school.

Previous experience in an IT support role would be helpful, but we are also happy to consider candidates who have a strong interest in IT and are looking to develop their skills.

Could this be your next role?

Come and join us and be part of a school where staff are valued, supported and inspired to make a meaningful difference to the lives of young people every day.