Technician. Damp, Mould and Condensation

Derby City Council; East Midlands; On-site; GBP 27,000 - 29,000; Full time

Job summary

Derby Homes, an organisation owned by Derby City Council, seeks a Technician (Damp, Mould and Condensation) based at London Road. The role is full-time, 37 hours per week, permanent, with a salary scale of £27,247 - £29,071.

You will assess damp and condensation issues, advise tenants, and support in treatments while upholding excellent customer service. Applicants should have good communication skills, be able to work as part of a team, and have an understanding of housing issues and

Qualifications

• Good communication skills and the ability to resolve problems
• Ability to work as part of a team and manage customer interactions
• Understanding of the causes of damp, mould and condensation and how to advise on housing issues

Responsibilities

• Advise customers on damp, mould and condensation issues and provide housing guidance
• Assist in diagnosing and addressing damp, mould and condensation problems
• Deliver excellent customer service and work as part of the Derby Homes team

Skills

Communication skills

Teamwork

Customer service

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Technician. Damp, Mould and Condensation Job reference 000012483 Date posted 16/09/2026 Application closing date 04/10/2026 Working Pattern Full time Salary Scale 4 £27,247 - £29,071 Contractual hours 37 Basis Full time Job category/type Buildings & Maintenance Attachments Blank Job description

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: London Road

Derby Homes are an organisation owned by Derby City Council, we manage and maintain approximately 12,500 properties in Derby, employing over 600 members of staff. The diverse workforce covers office based and mobile workers including housing management teams, specialist support workersand a repairs and maintenance team.

If you are a 'can-do' person, who is passionate about delivering excellent customer service you might well be the person we are looking for. You will need good communication skills, be able to take control of situations and resolve problems, be enthusiastic, friendly and be able to work well in a team.

This role would suit someone working in a customer facing role with transferrable skills. The role requires an understanding of the causes of damp, mould and condensation. You will also be required to give advice to our customers and assist in treating the issue. You don’t need experience working in social housing, but a knowledge of current housing issues and housing legislation would be beneficial.

As a member of the Derby Homes Team, you will need to be:

• Understanding of Health and Safety.
• Committed to providing excellent customer service and offer technical assistance.
• Able to use your own initiative and work as part of a team.
• Be prepared to move heavy items following appropriate training.

Above all, you will need to be a team player, have empathy in working with our customer groups along with a passion and determination to deliver an excellent service.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work, we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

If you would like to speak to us about this role and what it entails before you apply, please call 07971 572617 and we will be happy to assist you.

Job description

Person specification

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proudto have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail] . https://www.derby.gov.uk/signing-service/

The closing date for this vacancy is Sunday 4 th October 2026 at midnight. Any application forms received after the closing date will not be accepted.

If you have been selected for interview you will hear from us prior to the interview date.