Technical Trainer

Currys Ltd; Bolton; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading company in technology retail is seeking a Technical Trainer to deliver hands-on training for new and existing teams across the UK. The role involves traveling to various training academies and requires strong communication and presentation skills. Join a team dedicated to helping colleagues excel in delivering and repairing large domestic appliances, while benefiting from a range of employee perks.

Benefits

Performance Related Bonus

Product Discounts

Wellbeing Initiatives

Qualifications

• Experience in technical field like domestic appliances delivery or repair.
• Excellent presentation and communication skills.

Responsibilities

• Deliver core induction and technical training for new colleagues.
• Scope training needs and design training solutions.
• Coordinate training sessions with management teams.

Skills

Presentation Skills

Communication

Computer Literacy

Education

Training Qualification/Certification

Tools

MS Office

Job description

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Technical Trainer
Field Based
Field Based (UK)
Permanent
Full Time
Grade 3

Hours - 39 hour per week, Monday to Friday
Salary - £34,000 - £36,000 per annum depending on experience plus Company Car

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Technical Trainer, you’ll be at the heart of our busy home delivery and in-home repairs operation which covers the whole of the UK and has four technical training academies based at sites in Bristol, Bolton, Newark and Tilbury and you'll deliver enthusiastic hands-on training to new and existing teams. You’ll welcome our new starters and train our existing colleagues - giving them the knowledge, skills, and behaviours they need to deliver, install and/or repair large domestic appliances in our customers’ homes and help our customers enjoy amazing technology. You’ll be flexible in your approach and work with other field trainers to deliver learning solutions such as Driver CPC, manual handling, first aid and fire Marshall.

This is a field-based role, and you’ll be based at our Training Academies across the country and be expected to travel across our network to support training delivery and development projects as and when required.

Role overview:

As part of this role, you’ll be responsible for:

• Delivery of our core induction, compliance and technical training for new colleagues starting their journey within our home delivery and in-home repairs network
• Delivery of ongoing training on the installation, service and repair of large domestic appliances and supporting services, motivating colleagues to share amazing technology with our customers
• Working with the training manager to scope training needs, design and deliver training solutions, review and continuously improve training across the operations aligned to our key business priorities
• Liaising with our sites and management teams to plan, organise and co-ordinate training sessions to support the operation on an ongoing basis
• Supporting other training solutions within the training area

You will need:

• Experience working in a technical field (e.g. delivery and Installation of domestic appliances, service engineer or repair technician)
• Excellent presentation skills with the ability to deliver training
• Excellent communication and influencing skills with the ability to engage with colleagues in a coaching/training environment
• Computer literacy skills with experience using MS Office packages, (Word, Excel, PowerPoint, Outlook)
• Flexible approach and ability to manage own workload
• A full valid UK driving licence
• A training qualification/certification or willing to work towards would be desirable

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

• Performance related bonus
• Product discounts on the latest tech
• A range of wellbeing initiatives

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.