Technical Support Team Leader

Essential Employment; Croydon; On-site; GBP 125,000 - 150,000; Full time

Job summary

An exciting opportunity has arisen for a Technical Support Team Leader in a dynamic environment. This role is pivotal in guiding a team through a transformative process, fostering adaptability and continuous improvement. The successful candidate will lead a motivated team, ensuring service objectives are met while implementing modernised processes. Join a forward-thinking organization that values innovation and teamwork, where your leadership will make a significant impact on the team's success during this exciting change. If you are passionate about driving improvements and leading teams, this role is perfect for you.

Qualifications

• Experience in leading technical support teams through transformation.
• Strong background in customer service and planning applications.

Responsibilities

• Lead and motivate the technical support team during transformation.
• Oversee the implementation of modernised processes.

Skills

Planning application processes

Validation

CIL

Digitisation

Customer service

Job description

Technical Support Team Leader needed in Croydon

The rate is £31.27ph PAYE

This is a temporary role

The reference number is: 8801-1

The successful candidate will need experience with planning application processes, validation, CIL, digitisation, and customer service. The post holder will play a pivotal role in leading a team that is undergoing an exciting transformation process. The successful candidate will be instrumental in guiding the team through this change, fostering a culture of adaptability and continuous improvement.

They will be leading and motivating the technical support team to achieve service objectives during a period of transformation and will be overseeing the implementation of modernised processes and ensuring their successful adoption.

Application Process

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.