Technical Support Team Leader

TN United Kingdom; Croydon; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is looking for a Technical Support Team Leader to spearhead a transformative journey in Croydon. This temporary role offers an exciting opportunity to lead a team through significant changes, focusing on enhancing planning application processes and customer service. The ideal candidate will have a strong background in validation and digitisation, fostering a culture of adaptability and continuous improvement. If you are passionate about guiding teams and implementing modernised processes, this role is perfect for you.

Qualifications

• Experience in leading teams through transformation and change.
• Strong background in customer service and process improvement.

Responsibilities

• Oversee the implementation of modernised processes.
• Ensure successful adoption of changes to meet service objectives.

Skills

Planning Application Processes

Validation

CIL

Digitisation

Customer Service

Job description

Technical Support Team Leader - Croydon

The rate is £31.27ph PAYE.

This is a temporary role with reference number: 8801-1.

We are seeking a candidate with experience in planning application processes, validation, CIL, digitisation, and customer service.

The successful candidate will lead a team undergoing an exciting transformation, guiding and motivating them through change, fostering adaptability, and promoting continuous improvement.

Responsibilities include overseeing the implementation of modernised processes and ensuring their successful adoption to achieve service objectives during this period of transformation.