Accommodation Assessment & Lettings Team Leader (PO3)

Service Care Solutions Ltd; Lewisham; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

Join a forward-thinking organization as an Accommodation Assessment and Lettings Team Leader, where you will lead a dynamic team dedicated to processing housing applications and ensuring compliance with housing legislation. This role offers a hybrid working model, allowing you to balance your professional and personal life effectively. You will play a pivotal role in enhancing service delivery, monitoring team performance, and addressing challenges with innovative solutions. If you're passionate about delivering high-quality customer service and making a difference in housing services, this opportunity is tailor-made for you.

Qualifications

• Proven experience managing housing allocations or homelessness teams.
• In-depth understanding of Part VI and VII of the Housing Act 1996.

Responsibilities

• Lead and manage a team responsible for processing housing applications.
• Oversee delivery of statutory functions and ensure compliance with housing legislation.

Skills

Team Management

Housing Legislation Knowledge

Communication Skills

Analytical Skills

Problem-Solving Skills

Job description

Accommodation Assessment and Lettings Team Leader

London Borough

Full-time | Hybrid working

£34.10 LTD / £26.10 PAYE per hour

3-month initial contract (likely extension)

We’re working on behalf of a London borough currently seeking an experienced Accommodation Assessment and Lettings Team Leader to join their busy housing service.

In this role, you will:

1. Lead and manage a team responsible for processing housing applications, eligibility assessments, and social housing lettings.
2. Oversee the delivery of statutory functions and ensure compliance with relevant housing legislation.
3. Monitor team performance, address service pressures, and implement improvements to meet strategic objectives.
4. Provide guidance on complex cases involving eligibility, qualification, and priority banding.
5. Work collaboratively with internal departments and external partners to ensure efficient and fair housing allocations.

To be successful, you’ll need:

1. Proven experience managing housing allocations or homelessness teams
2. In-depth understanding of Part VI and VII of the Housing Act 1996
3. Ability to interpret legislation and translate it into operational practice
4. Strong communication, analytical, and problem-solving skills
5. A commitment to delivering high-quality customer service

This is a fantastic opportunity to lead a critical team in the delivery of housing services. Hybrid working is available, but some office presence is required.

Interested?

Apply now or contact George Westhead at Service Care Solutions for a confidential chat.